Took the replacement plate out of the box and put it in the microwave in seconds. I never realized how much of a difference having the correct microwave plate would make. It's great to have it back.
You had alerted that it was imperative to unplug unit before starting to remove defective bulb. As described, there was silicon on bulb and socket and bulb broke upon my attempt to remove. Had to use needle nose pliers to get metal base of old bulb from socket, then all went well.
My daugher used the vent grill on the microwave as a handhold while putting dishes away in the cupboard and broke it. I found the part via the Whirlpool website. When the part arrived I removed the two screws, placed the new vent grill in place and replaced the screws. Total time: About 10 minutes.
The problem I have with changing the bulb is my microwave is an overhead one and therefore I cannot tip it on its side to easily replace the bulb. I have to drop the lid down and carefully install the new bulb from underneath.
The lady in the Nova Scotia call center should get all the credit for being able to identify the part I needed from only the very limited information I was able to give her. Employee of the month for her. She also had such a great can do attitude. Lawence Baier
Top vent grille broken where screws held it in place.
Extremely easy. Was very impressed with the ease of ordering the part and speed with which it was delivered. All I had to do was remove old screws and from oven and replace vent grill with screwdriver. Thanks PartSelect.
