KSUP25QDAL00 KitchenAid Refrigerator - Instructions

I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

1. Turn off water supply to refrigerator.
2. Unscrew water nozzle from dispenser.
3. Remove grill on bottom front of refrigerator.
4. Unscrew tubing at the left side of the union.
5. Unclip tubing from the refrigerator frame.
6. Pull tubing out of the dispenser about 6 inches.
7. Cut off nozzle with scissors.
8. Insert 1/4" diameter x 1" long molly bolt about halfway into end of tubing where it was cut.
9. Insert the remainder of the molly bolt into the end of the new tubing.
10. Pull the old tubing through the bottom of the door.
11. When the new tubing is pulled all the way through the door disconnect from the old tubing. Remove molly bolt if it is in the new tubing.
12. Remove the ferrel from the old tubing and use to attach new tubing to the union.
13. Connect the water nozzle to the dispenser.
14. Insert new tubing into the clips on the refrigerator frame.
15. Re-install grill.
16. Turn on water.

Switched Electric breaker to off. Removed all food and ice cube tray from freezer. Remove 4 screws on soleniod cover in rear of freezer. Removed two screws, two elec connectors from old soleniod and removed. Installed new soleniod. Reinstalled elec connectors and screws, ice cube tray and food. Turned breaker on . Ice maker worked properly.

I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.

The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

nothing to repair, simply removed the old ice container and auger from the freezer and replaced with it with the new one.

Used a volt meter to determine if compressor was getting power. It was not. There were only two wires going to compressor so I partially unloaded frige and disassembled unit until I found the control circuit. I removed the control board and could not find any degraded connections so I thought it was most likely the relay installed on the board. I determined which connection was the normal power feed and decided that the relay should power one of two outgoing lines when it picked up. I jumpered from power to the most likely line and powered up the refrigerator and it worked. I cycled the breaker to maintain temperature until the new part arrived (about 2 days). I installed the new board in about 30 minutes and everything is working great. Looking forward to another 15 years with this refrigerator. It may be destined for the garage in a few years when we remodel the kitchen but it will make a fine shop frige!

Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you

I had read here from someone that fixed there shelf support stub and it was very loose, so I was trying to advoid that problem. It took me less then 5 minutes and my only tool was a pair of pliers. A short turn clock wise from the 9 on a clock to the 12 ( which is the top left corner ). then pull the broke shelf stub straight out. Put the new shelf support in the same way you took the old one out and turn counter clock wise 1/4 or from 12 back to 9 and you should have a tight fit. I hope this helped.

Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator

The plastic lower door closing cam was worn down. Replacing it was very simple: remove the top door hinge by unscrewing three nuts; lift the door off the lower hinge; unscrew and remove the lower door hinge; screw the new plastic lower door closing cam on to the new door hinge; screw the new lower door hinge; lift the door back on to the lower door hinge; screw the top door hinge.

removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

Removed six screws from cover in the back of the freezer. Removed old fan . Removed power wires from old motor. Unclipped old motor from the mounting bracket. Replaced old motor and reversed the rest of the parts. Done

Turned refrig off, pulled it out for access to the valve, unplugged refrig and turned off water supply to the outlet valve. I made the installation a bit more difficult by over tightening the supply line connection which ruined the brass compression washer. I replaced it with a plastic compression washer which is probably better since the supply line is plastic. The electrical connections were very simple. I was just guessing the old outlet valve was bad since I had checked the filter. After replacing the valve, the ice maker and water dispenser work like new on a 17 year old refrigeration. Also, I was very pleased with fast processing and delivery of the order.

shut off water supply behind fridge then released trapped water pressure in the line at the dispenser. Locked off dispenser controls (push button switch). Removed nozzle retaining screw and pulled out nozzle approx. 3 in. to cut off tubing at black pipe so as to use the old pipe as a guide/pull (fish) for the new pipe by joining the end of the new nozzle to the cut and of the old pipe with electrical tape.Then pulled the old pipe from bottom of fridge while simultaneously feeding/pushing new pipe from top. I had to remove lower grate on fridge to access the pipe on bottom. Remaining coupling connection on bottom was done by hand to avoid stripping plastic coupling.