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delivery of part was very quick, and my husband was able to remove the old part and install the new in about 10 minutes. No service call; no new rack; just a washer that is easy to use again.
Wheels and axles come separately and no instructions were included. After a few minutes of looking at the parts, I realized you have to put the axles on the wheels and then snap it on the dish rack. Once I did the first one, the others were easy. Made my dishwasher feel like it was new. Obviously the design of the original wheels was faulty as these were a different design.
The rollers on the bottom rack of my GE Monogram Dishwasher all broke and melted so opening and closing the rack was extremely difficult!
It couldn't have been easier. I installed the new wheels in seconds and the rack glides as perfectly as the day it was installed 11 years ago! Perfection! Your stellar website made it so easy to find the correct parts. BRAVO!!!!! I laughed! I cried! I am so ECSTATIC!!!!!
1. Turn off water supply. 2. Remove the metal toe kick plate/insulation at the bottom of the dishwasher. 3. Remove hose to supply valve. 4. Take electrical plug off old valve. 5. Remove float valve because it was mounted it right in the way of the 2 screws on the inlet valve bracket. 6. Remove those 2 screws now you can get to them, and move the inlet valve to one side so you can get to the hose clamp for the rubber hose out of the valve going to the dishwasher. 7, Take the old valve and bracket out, mount new valve on the bracket, crawl back down on the floor, reinstall rubber hose and bracket, and float valve and finally inlet hose. 8. Turn water on. Check hose connections for leaks. Yep, outlet hose didn't clamp enough now, allowing a drip. 9. Repeat the whole process AGAIN. Replace little clamp with a REAL hose clamp, reinstall the thing again. No leak this time. 10. Test run dishwasher thru a cycle. Check again for leaks at hose connections. OK ? Reinstall insulation pieces and toe kick plate.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
pulled the end caps, pulled the upper dish rack out. Installed the rear end cap on the right hand side of the inside slider for the rack. installed the bearing and slider in position. Put the upper rack back in and installed the front end caps.
Access to the parts was easy. Simply remove the outer door cover.
The only problem was that I had to disassemble and reassemble the dishwasher two times. Other than that, the actual repair was very simple; remove the old, replace with new and test with the built in diagnostic.