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Compactor would not return to starting position
Like others who experienced this problem, I removed compactor from under the counter and laid it on its side. I removed the screws holding the cover plates to the motor and gear/chain box. The larger (4" +/-) plastic drive gear which moves the chain that lowers or raises the compactor ram was broke. Using a socket and ratchet, I turned the shaft the gear was attached to in a counterclockwise direction and moved the compacting ram from the bottom position to the top so I could finally open the door, It takes a lot of turns to move the compacting ram to the top so be patient. I then loosened the bolts, in the base, that holds the motor secure and slid the base toward the broken gear putting slack in the chain. I removed the split ring from the shaft and removed the sprocket which originally is part of the gear but was left on the shaft when the gear broke in three places. I elected to not remove the original washer and spacer and put the new gear with sprocket on the shaft, put the chain on the socket and installed the split ring. Slid the motor base back to original position putting slight tension on chain and a proper clearance between the gear and drive shaft (sheet of paper seperation). Reinstalled the covers, tested and was finished.
Compactor ram would go to bottom but not return back up after compaction. Keep running until unplugged. After unplugging flipped unit on its side and remover bottom plate (5) nut screws, exposing gears. Found that the main large gear had fine crack which caused it to spin loosely. Ordered gear assembly and lossened four mount screw on motor to move it forward and give slack on chain. Hint: Loosen motor mount bolts, DO NOT REMOVE bolts COMPLETELY! Removed broken plastic gear and reassembled with new. Held/ pushed motor back to retention chain and secured four (4) mount bolts Then reassembled bottom plate with screw nuts and it worked perfectly!!
Masher would no longer break glass bottles, and would keep running making a bumping sound
I removed the unit from under the counter. After removing all of the bits of old trash and making sure the chain and gears were not slipping or striped, I knew it was the power nuts on top of the ram. After all of these years they were worn out, almost smooth inside where the threads are. They were easy to locate on your website. I received them in 2 days (faster than expected) and in 10 minutes the unit was back together and working well. Today was the first bag to be taken out after the repair, it is much heavier than the previous ones, a sign that we are now packing much more trash in a single bag!
Someone pulled a Conan on the compactor handle and broke it loose--no one admitted doing it but I have my suspicions. Since the compactor was installed during the first Bush administration, I assumed that the part would be unavailable. I tried to glue it with the latest "super" bond epoxy/space shuttle goop and it would not hold. A friend tried to plastic weld the crack--it worked until Conan showed up again and ripped it loose. I was ready to look for a new compactopr but since it had an insert that matched the custom cabinets--that I knew would not fit on a new unit--I looked on the internet for a part. The part number was entered, the part was in stock and the order placed on Sunday afternoon. The part arrived on Tuesday and was installed in less than two minutes. It was the high point of the week.
Compactor ram would not return to the top. The threaded bushings had broken off the wings that held them in place, causing them to spin.
I held up on the compactor ram as i loosened the two screws on each of the two retaining cups. I then unscrewed the threaded bushings and lifted the ram out of the unit. I then cleaned the surface of the tracks on which the ram guides up and down and applied a thin layer of silicone grease to those surfaces as well as the threaded rods. . I placed the ram back into the unit and held it in place as i replaced the threaded bushings and their respective caps. Unfortunately i neglected to move the limiting switch that stops the ram when it reaches the top of the cycle and I broke the lever that contacts the ram and subsequently activates the stop switch. so i removed the ram and removed and inspected the switch. It was broken beyond repair so i ordered a new switch from the same place I purchased the threaded bushings and am waiting for them to arrive. Lesson learned, pay attention to the sequence by which the original parts are removed and understand how the system functions so that you can remember to put it back in the right order.
Compactor piston stuck in down position and couldn't open!!!
First thing I did was put the unit on its side and removed the bottom to access the broken plastic gear that moves the chain that drives the compactor up and down...There I was able to manually move the chain by turning the nut with pliers and moving the piston up (painfully slow) until I could at least use the bin for trash while I waited for the replacement part to arrive. Once I had the part I loosened the four bolts that allowed the drive gear to move a little and slacken the chain - I then put in the new gear - make sure you have the proper spacing and washers - my replacement kit didn't have any washers so I resused the old washers and all seems to be working well!
Compactor draw was not opening fully as the wheel bearings had seized
I followed the you tube video instructions provided by customer care. This involved pulling the unit free from the cabinet, removing several screws that held the housing in place, this gave access to the wheel assembly, then I removed the nuts that held the wheel assembly in place. Fitting the new wheel assemblies was easy as was replacing the housing screws. After reinserting the draw and pushing the unit back into the cabinet it worked like new
Trash Compactor ram will not move while motor running, stripped power nuts
Move the unit out of the cabinet, and take off the top cover.The two drive screws are easy to see. unscrew the two screws of one of the power nut covers and remove that cover. With pliers, unscrew the plastic power nut from that screw. Screw on the replacement power nut with the help of pliers and some heavy grease. install the bearing cap. Use the same procedure for replacing the plastic power nut on the other screw. To make sure the piston is level, place the cover on the power screw but do not attach it. Measure from the end of the screw to the top of the cover of the first screw, then adjust the second power nut up or down so the two power screw nut covers are the same distance down from the top of the it's power screw Lift up the piton assembly to close the gap, if any (I used a short piece of rope) , and install the screws on the second power bearing cap. After installation. recheck the distance from the top of the power screws to the power bearing caps is close to the same distance so the piston will be level.. This same procedure could be followed for other brands. Power of the appliance and verify functionality, if OK replace the top cover and push unit back into the cabinet..