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11021102013 Kenmore Washer - Instructions

All Instructions for the 11021102013
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The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Parts Used:
Washer Drive Pulley
  • Angelo from PORTLAND, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
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The washer was vibrating very bad on large loads
Using the parts I ordered and following the instructions provided in the video from partselect.com made the repair very easy and solved the problem
Parts Used:
Washing Machine Suspension Rod Kit Tub Centering Spring - 2 Pack
  • Mark from SAINT CLOUD, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Parts Used:
Shift Actuator - 120V 60Hz
  • Kim from MOUNT UNION, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Water would not stop running over filled the washer
Unplugged the washer turned off the water disconnected the water lines then took the cover off and disconnected the wires and took 2 screws out and took the old part out and put the new 1 in
Parts Used:
Washer Water Inlet and Valve Assembly
  • Mary from GROVER HILL, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair:
>Disconnect power and water - cold, hot and drain.
>Put washer on its side on a stand (low platform) to get to the bottom.
Better than than just laying front of washer on floor.
>Used a drop light to help see bottom.
>Removed Pulley Cover using nut driver - has 2 screws with nut
heads.
>Removed and replaced the Shift Actuator (part provided) using a
Phillips screw driver - 2 green screws. Unplugged electrical
connector which should be reconnected before new unit is screwed
back down.
Replacement part is not the same as the original. From what I read.
this part has been a problem with these washers.
>Put Pulley Cover back on.
>Reset washer upright.
>Reconnected water and power.
>Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse"
light on and pushed "start" button.
>Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin"
light on and pushed "staet" button. Washer agitated in first cycle
- "sensing" and in "wash".
.
Washer has been working as it should and I a very happy with the results.

I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
Parts Used:
Shift Actuator - 120V 60Hz
  • Maxwell from RINGWOOD, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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water inlet valve stopped working
used the Parts.com video. I am not mechanical at all, but removed the old part and installed the new part without a hitch. Very happy.
Parts Used:
Washer Water Inlet and Valve Assembly
  • Zoran from ROCKVILLE, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Non functioning upper agitator
I needed the washer ASAP. I paid extra for the expedited shipping. The parts arrived as promised. I watched the on-line video. I read and followed the included instructions. Removed cap and nut. Pulled out part with "dogs", swapped new dogs and assembly. Re-installed components, I was wary from information gleaned from the video, which warned of proper orientation of "dogs", as they can be inserted backwards. Tightened bolt and re-installed cap. Presto! Repaired washing machine worked as good as new. My coffee didn't even get cold.
Parts Used:
Agitator Repair Kit
  • William from RENO, NV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
Parts Used:
Agitator Assembly
  • Dan from GREAT FALLS, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
Parts Used:
Agitator Assembly
  • Jeffrey from CAMP HILL, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
Washer Drive Pulley
  • Bernard from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Top section of agitator was slipping.
I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.
Parts Used:
Agitator Directional Cogs
  • Stephen from Hot Springs, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Replaced the dog ears.
It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.
Parts Used:
Agitator Directional Cogs
  • Todd from Milwaukee, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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The top agitator was not spinning
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
Parts Used:
Agitator Directional Cogs
  • Alec from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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agitator was making a large amount of noise
After the wife held the phone to the washer so I could hear the horrendous noise it was making. And I screaming at her "shut it off, shut it off!' I came home and took the agitator apart, and found the directional dogs worn out. Went to the computer and easily ordered new parts, which came very quickly. I took off the agitator with a long extension and socket, put in the new dogs and reversed for installation. Told the wife get back to doing the laundry!
Parts Used:
Agitator Directional Cogs
  • Timothy from Kansas City, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top half of agitator would not agitate.
Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.
Parts Used:
Agitator Directional Cogs
  • Chris from Kernersville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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All Instructions for the 11021102013
76 - 90 of 471