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Ronald
November 25, 2017
Is part returnable if wrong?
For model number g15svaxvl101 part w10882878
Hi Ronald,
Thank you for your inquiry. We have a 30 day return policy. Parts must be in resalable condition to qualify.
All electrical parts must not have been installed.
Returned items that have been installed will not be returned to customer.
Customer is responsible for shipping returned parts back to PartSelect.
Any item received after 60 days of shipment date will not be refunded. I hope this helps. Thank you and have a great day!
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Eric
January 20, 2022
If the control board no longer lights up, will that effect the fridge running properly? It will light up when pressed, but nothing will stay on. It will no longer keep stuff cool. needing to know if the control panel replacement will correct the fridge not working.
For model number GI5FVAXVQ02
Hello Eric, Thank you for your inquiry. This board controls the dispenser functions and temperature settings for the refrigerator and freezer. If it is not working properly, then it could cause the refrigerator and freezer not to cool. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Mandi
January 19, 2018
Does this repair kit come with instructions?
For model number GI5SVAXVL01
Hello Mandi,
Thanks for your question. This part does not come with instructions for installation, but it is a simple installation procedure nonetheless. You will need to remove the control panel from the fridge after unplugging the fridge, and it may be somewhat sticky due to the adhesive common on these models.
I hope this helps.
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Denise
May 13, 2019
Our water dispenser button no longer works. When we try to select water over ice it doesn't change to water. It lights up a few lights but won't change to water. What part would we need?
For model number GI5FSAXVY01
Hello Denise, thank you for inquiring. For this symptom you will want to replace either the Dispenser Control Board with Touchpad part PS11759769, or the Electronic Control Board part PS2348044. We hope this helps.
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