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XLXR1020T3WB General Electric Washer - Instructions

All Instructions for the XLXR1020T3WB
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Washing Machine was not draining water from tub.
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
Parts Used:
Pump to Tub Inlet Drain Hose Drain Pump and Motor Assembly
  • Gerald from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
301 of 328 people found this instruction helpful.
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Agitator would not move during wash cycle
I placed both hands under the agitator 180 degrees apart, gave a quick jerk, and seperated the agitator from the coupling. With the agitator removed, use a socket and ratchet to remove the bolt holding the coupling to the spline. Remove the old coupling and slide the new one over the spline. Lightly tap on the coupling if necessary. Insert the bolt with the ratchet and slide the agitator back over the coupling and you are done.
Parts Used:
Agitator Coupling Kit
  • Mark from Lexington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
228 of 260 people found this instruction helpful.
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Tub seal leaked, rusted the transmission bearing which locked up
I followed the instructions in the GE Consumer Service Training Technician Manual Pub. No. 31-10008.

I also power washed the basket and tub before reassembly.

The tub seal comes with the transmission and brake assembly so it's not necessary to order another seal.

The agitator coupling kit contains a redesigned coupler and longer screw with new o-ring.

I bought the hub nut, split ring, tub bearing, agitator coupling kit and washer hub because these are all the parts that go on the transmission shaft. I felt it was best to spend a few dollars more to replace every part involved with the spin and agitation of the washer.

I used the channel lock and a hammer with a shortened handle to remove and replace the hub nut. Use caution as the nut is aluminum.

The entire job took 5 hours.
Parts Used:
Split Ring Agitator Coupling Kit Transmission and Brake Assembly Hub Washer Tub Bearing Washer Hub Nut Tub Seal
  • Wayne from Saint Augustine, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
210 of 248 people found this instruction helpful.
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GE washer no spinning during spin cycle
Used the spatula to release the front panel (push flat spatula under top about 2 inches from either side to release the two sprng clips holding the front panel on) to expose the tub and motor assembly. Inspected the belt and it seemed worn and a lot of rubber particles were in base of machine. Ordered the belt from partselect - received it two days later. Loosened 4 motor mount nuts. Removed old belt and replaced. Tightened belt and tightened nuts on motor. Only tricky part is you will need extensions for socket drive because belt is in the way for two of the motor mount nuts. I used a 1/4" small socket wrench, with an extension. No expertise needed on this one.
Parts Used:
V-Style Drive Belt
  • Laurence from Bronx, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
171 of 190 people found this instruction helpful.
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agitator would not turn during wash cycle
First raise the lid on the washer then remove the agitator by placing hands under the agitator 180 degrees apart and pulling up. Pulling up one side and then the other until the agiator lifts up and off. Mine was stuck tight so I had to really work it back and forth to get it loose. Be careful while lifting on the agitator because when it comes loose it could hit you in the face since you are over it while lifting. Once you get the agitator off use a 7/16 socket and 3/8 rachet and remove the coupling. Place the new coupling on the shaft, making sure to line up the splines on the shaft and the coupling and install the 7/16 bolt and thighten it. Place the agitator on the coupling by lining up the splines and pushing down on the agitator until it seats. Time to repair was 30 minutes.
Parts Used:
Agitator Coupling Kit Agitator
  • James from Rineyville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
135 of 154 people found this instruction helpful.
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Old Hose Had A Leak
First I removed the screws that held the hose drain hose clip in place. Removed the damaged hose. Placed the new drain hose clip at the end of the new drain hose. Re-inserted back in hole, pushed in hose to necessary depth then tighted screws, Very easy and painless.
Parts Used:
Drain Hose Drain Hose Clip
  • Anthonie from Beale AFB, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
129 of 146 people found this instruction helpful.
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
Parts Used:
Drain Pump and Motor Assembly
  • douglas from danby, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
86 of 88 people found this instruction helpful.
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Bearing on the transmission to tub wore out (mostly due to the washer not being level)
The back of the control panel had an instruction pamplet that was very useful. 2 parts did not go as written tho. To "pop" the spinner out, required short 1x4s and a shake/shingle bar to pry it up and the wedging of the 1x4s under it, until enough strain was put on it to "pop" it off. Then the large 1&11/16 nut was a bear. It required a short pipe wrench (so it fit in the tub) and a hammer to brake it loose.
Parts Used:
Transmission and Brake Assembly
  • Victor from League City, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
89 of 105 people found this instruction helpful.
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washer was not agitating or spinning
My washer was making noise but not agitating or spinning on any of the cycles that I turned the dial to. Didn't know if it was the transmission or something simple. I did some research and discovered it may be the belt, even though the belt looked new, I changed it anyway by just removing the front of the washer and cutting the belt off and putting the new belt on by just turning the pulleys until it fed on. No need to tip it over to do the repair...and it WORKED!! Then I did the happy dance around the house...see woman can repair 2!
Parts Used:
V-Style Drive Belt
  • Rachelle from Kent City, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
60 of 64 people found this instruction helpful.
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Leaking oil into the washer (in tub and on clothes)
Had never repaired a washer before, but have several tools and enjoy working with my hands. Knew it would be cost prohibitive to call a repairman, and didn't have anything to lose. Quick delivery from partselect -- reasonable price, too. This was as easy as simply taking the whole washer apart (NOTE -- there are instructions behind the knobs inside the unit that are very helpful!) replacing the transmission and putting it all back together. Hardest part was getting the hub nut off of the transmission axle. To get it off (REVERSE THREADED, so 'tighten' to 'loosen') I used a 1 11/16 socket and impact wrench. Use the same tool to tighten (but go EASY...don't overtighten). This was not difficult, but just took some time. A couple of evenings later, we were washing again like NEW. Part cost around $160, labor was 'free' and much less than a new $500 top loader or $800 front loader. If you enjoy taking things apart and have some tools, then go for it!
Parts Used:
Transmission and Brake Assembly
  • Scott from Bloomington, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
54 of 57 people found this instruction helpful.
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Washer wasn't filling with cold water.
I think finding the tools to do the repair took longer than the actual repair!

After unplugging the machine, turning off the water and disconnecting the hoses~ All I had to do was remove the top front panel~ I think that was 3 screws; remove the old part~ 2 screws, disconnecting a hose, and unplugging the 2 connections; put in the new part~ reconnecting the hose, 2 screws, plugging in the two connections; put the front panel back on~ 3 screws; reconnect the hoses, turn the water back on, plug the machine back in then tested it and it worked perfectly!

When the kids got home from school and I told them I fixed it they high fived me and said, "Way to go Mom!"
Parts Used:
Dual Water Inlet Valve
  • Mary from Hellertown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
46 of 49 people found this instruction helpful.
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Valve was dripping cold water when washing machine was not running.
Took 4 screws off of face plate, exposed valve, unplugged power supply, removed wire harnesses to hot cold valves, removed hot and cold water hoses from back of washing machine, removed two screws holding valve body to washer,put new valve in and reversed procedure. ta da!!!!!!!!!!
Parts Used:
Dual Water Inlet Valve
  • Jerry from Rogers, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 40 people found this instruction helpful.
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agitator was no turning
Repaired Agitator - required to pull from the bottom pulling on one side a little more then the other. Once you got loose it comes right off. Under neith there is a bolt that holds on agitator coupler. remove the bolt with wrench or socket wrench and then the agaitator coupler. Replace with new agitator coupler ,make sure grooves are aligned when putting on the rotor. Tap the top of the agitator coupler lightly until it is completely seated. Put the bolt on with wrench or socket wrench. Put the agitator back on over the agitator coupler and agin make sure grooves are alighned and push down until it feels it is seated. When done, give it a light pull to make sure it is secure and then you are done.
Parts Used:
Agitator Coupling Kit Agitator Coupling Kit
  • Jody from Deefield, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
34 of 36 people found this instruction helpful.
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stripped agitator, would not move during wash cycle
drilled off top plate of agitator to gain access ot bolt, removed bolt, removed agitator, replaced coupler and new bolt, snapped in place new agitator.
Parts Used:
Agitator Coupling Kit Agitator
  • John from Savannah, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
36 of 45 people found this instruction helpful.
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
Parts Used:
Drain Pump and Motor Assembly
  • Ken from West Monroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
34 of 39 people found this instruction helpful.
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All Instructions for the XLXR1020T3WB
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