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lower rack wheels kept falling off
delivery of part was very quick, and my husband was able to remove the old part and install the new in about 10 minutes. No service call; no new rack; just a washer that is easy to use again.
The rollers on the bottom rack of my GE Monogram Dishwasher all broke and melted so opening and closing the rack was extremely difficult!
It couldn't have been easier. I installed the new wheels in seconds and the rack glides as perfectly as the day it was installed 11 years ago! Perfection! Your stellar website made it so easy to find the correct parts. BRAVO!!!!! I laughed! I cried! I am so ECSTATIC!!!!!
pulled the end caps, pulled the upper dish rack out. Installed the rear end cap on the right hand side of the inside slider for the rack. installed the bearing and slider in position. Put the upper rack back in and installed the front end caps.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
After finding the leak source I have targeted the piece part on your web. It came 2 days after and I replaced the defective part by the new one. I switch off the water, untied the nut to release the pipe, take out the part.
This was simple. I took the door apart with a portable screw driver. Then I detached the wires and unscrewed the old module and replaced it. I then put the door back together, loaded the dishwasher and it cleaned my dishes. Even for this `old dog' it was easy.