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MSE20GRAWH General Electric Refrigerator - Instructions

All Instructions for the MSE20GRAWH
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Door wouldn't stay closed & was out of alignment
This repair replaced two riser cams - one attached to the bottom fridge hinge and one attached to the bottom of the door. The two cams
mate together. So, don't just buy one cam, buy two.
1. Removed all contents off the inside of the door as well as the bins.
2. Unscrewed single screw holding plastic cover over top hinge.
3. Unscrewed 2 screws holding top hinge to the top of the door and removed the top hinge.
4. Pulled door up and off bottom hinge and layed
on floor.
5. Removed plastic grill on bottom of fridge.
6. Removed 2 screws holding bottom hinge in place.
7. Using a vice to hold the hinge, I used a hacksw to cut through the rivet holding the riser cam to the hinge plate.
8. Used a small bolt & nut to secure the new riser cam to the hinge plate.
9. Reattached hinge plate to the bottom of the fridge.
10. On bottom of the door remove two screws holding riser cam to door.
11. Position new riser cam in place and reattach to bottom of door.
NOTE: on my door, the metal SHIM that goes between the cam riser & door was also broken. I ordered the replacement SHIM but it turned out to be made of PAPER. So, I didn't bother putting it on. If the riser cam wears out again, I'll just replace it again.
12. Put door back on and secure the top hinge to the top of the fridge and you're done.
Parts Used:
Door Closing Cam
  • Rod from Nashville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
8 of 12 people found this instruction helpful.
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refrigerator wasn't cooling but the freezer was working properly
From instructions found on the site I was directed to the defrost timer part being bad. And from the information others posted that have had the same problem I was able to replace that part by removing the bottom grill just below the door and on the left side was the part. Removing one screw to remove the bracket from the frame and then another screw to remove the part from the bracket. I found it easier to remove the part from the bracket before I pulled the part out so I would have more room to unplug the connector. Just reverse the steps to replace the new part. It took about a day or so for the refrigerator to get to the proper temp.
Parts Used:
Defrost Timer - 120V 60Hz
  • Don from BELLVILLE, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 5 people found this instruction helpful.
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Unit would not terminate defrost cycle resulting in melted frozen food
Turn of power to fridge. Removed all shelving in freezer section. Unscrewed back panel from freezer area. Removed old defrost term t-stat from top of evaporator coil assembly. Cut existing two wire leads, spliced in new T stat wires. sealed wire splices from water egress and clipped new t-stat in same position as old one. Reassembled rear panel, installed shelves. Turned power back on.That's it.
Parts Used:
Defrost Thermostat Kit
  • Gary from CONCORD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Fresh Food section door made a click noise on closing
Since the cam riser was obviously broken I obtained a replacement.
It also broke. The door hinge cam needed to be replaced also.
To repair Remove the hinge cover using a #2 phillips driver. Than remove the Hinge using an 8mm socket. Turn the door upside down and, using an 8mm socket remoge the cam riser and the door hinge cam.
Replace in reverse order.
Be sure to inspect all parts and order all required.
Parts Used:
Door Closing Cam
  • Charles from Renton, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
5 of 6 people found this instruction helpful.
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door wouldn't close
First I propped up the door. Then I removed the 2 screws that hold the hinge on. AT this point you do need someone else because the door swings loose. I attached the new bracket and lowered the door. It went verey smooth. I ordered the new bracket after reading the installation stories from others who just repaced the plastic pieces. Its worth the extra money to just put on a new bracket
Parts Used:
Bottom Hinge Assembly
  • Linda from Manorville, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
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Bad defrost timer
Parts Select made this an effortless process. From finding the part, ordering, to the online diagrams.

I'll be back...
Parts Used:
Defrost Timer - 120V 60Hz
  • Bruce from Silver Spring, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 7 people found this instruction helpful.
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
Light Switch
  • robert from FRANKLIN SQ, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 10 people found this instruction helpful.
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Refrigerator light wouldn't come on.
After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.
Parts Used:
Light Switch
  • Daniel from Crown Point, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Old timer quit working.
Installed the new timer.
Parts Used:
Defrost Timer - 120V 60Hz
  • John from Mesa, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 14 people found this instruction helpful.
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Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
Parts Used:
Light Switch
  • James from Federal Way, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
5 of 8 people found this instruction helpful.
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cam closing washer broken
I propped up the door with 2x4 and shims to be level with the freezer door. Then removed the 2 screws holding the hinge to the main unit. Then removed the 2 screws holding the cam washer to the door.
Replacement was the reverse of disassembly. Be sure to tighten screws almost tight until both pieces are located correctly then fully tighten. Lift up refrigerator door slightly to remove shims and wood block.
I did the replacement myself but was nervous that the door would fall off the block and shims. I recommend having another person hold the door closed during the process.
Parts Used:
Bottom Hinge Assembly
  • David from Elk Grove, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Lower door hinge cam worn out/door dropped, not sealing
Removed door contents to lower weight (good time to clean/disinfect door compartments), blocked and shimmed door up to correct fininished height. Removed lower hinge components (make sure shims positions are noted). Replaced w/new components and removed blocking. Easy job, should have done sooner.
Parts Used:
Bottom Hinge Assembly
  • Frank from Las Cruces, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Door was squeaky and would no close
I layed several small 2x4 blocks on the floor, then raised the door up from the hinge, using the small pry bar. Then removed the the screws for the hinge. Removed the screws holding the door stop and removed the door cam. Then, I replaced the door closing cam. Replaced the hinge and screws. I Lowered the door on to the hinge and applied a little lubricant to the cam and job complete.
Parts Used:
Door Closing Cam
  • Ronald from Yuma, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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Door would not close properly
I emptied everything from door compartments.I removed the top cover of the door pivot with a phillips screwdriver. I removed the two screws that that hold the pivot bracket with a 8 mm socket. Lift the door off the bottom pivot bracket. Remove the old bottom pivot bracket with an 8mm socket and replace it with the new cam bushings.You must replace both bushings on the bottom of the door and on the bracket that mounts to the base of the body of the refrigerator. Reinstall the door and screws .The doors should be level with each other if they are installed properly.If not check the freezer door .The bushings may be worn on that door also.
Parts Used:
Bottom Hinge Assembly
  • Laurence from Dearborn, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 3 people found this instruction helpful.
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Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
Parts Used:
Light Switch
  • Robert from Coto de Caza, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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All Instructions for the MSE20GRAWH
46 - 60 of 321