The repair was simple as you can imagine. Thought I could buy these legs at any big box store or at least at the local hardware store. No such luck. Partselect had the right product---easy to order and easy to install. Things around here are great.
removed door,Opened the front panel, opened the top and proped it out of the way. Pulled the boot from the front cover disconnected the drain, released the boot clamp and pulled the boot off. I cleaned the inside of washer and soap tray. cleaned debris from the drain hose. repaired a broken soap dish connection. changed supply hoses and new valves. Generally checked cleaned and overhauled the washer.
Basic disassembly as described earlier.Some tips I found helpfull. Use vice grip pliers on spring.it will keep a grip on the spring hook and you can exert more force to pull the spring.Th bellows was very sticky and hard to slip into place. I put a litle silicone lube ( stuff you use for pool pump gaskets )on the bellows. It made it slip into place easly.
Despite the reviews by people who installed this part themselves, I knew that any type of repair was beyond my ability. I enlisted the assistance of a cousin who is a trained, professional appliance repairman. Despite not having instructions, with his experience things went well until he found he did not have the unique wrench that would have made life easier, but he was able to adapt and use the tools he had at hand. Unfortunatley, after more than twos hours attempting to install the wire around the boot, he realized that he could not do it alone, I had to help him and together, we were able to install the wire. It would have been helpful to have step by step instructions and a list of necessary (or at least useful) tools.
Off with the door. Off with the front panel. Lift the top and you are looking at the boot. Remove the boot retaining wire . Remove the boot and reverse the procedure. It's a snap.
Wow! Thanks to the customer info/hints already posted the repair went super smooth and was relatively easy to accomplish. $70.00 for an easily replaced part sure beats $1,000+ for a new washer. Super fast shipping reduced down-time significantly!!! From start to finish the job took less than 30 minutes. Thank you so much.
Download machine service manual from internet. This makes dismantling easy and prevents damage to component parts.
Dismantle as per manual and remove old bellow - easy.
Re-install new bellow on tub rim - EXTREMELY difficult. The spring that tensions the wire that holds the bellow in place is extremely powerful and in attempting to stretch it it often slips off the tub rim taking the bellow with it so you have to start all over again. It took me 2 hours to realise I would never be able to do this alone. With the help of a second pair of hands this was accomplished in 20 mins with some difficulty. The rest of the installation and re-assembly was done without difficulty.
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Ripped Boot.
Removed the door and front panel with ease. Then came the spring and cable. People who say it was easy are not telling the whole story. Removing the spring was okay except for it flew across the room. Putting the new cable on with a pair of needlenose pliers did not work for me. I had to get a spring tool like you use on brakes on a car. Once I had the tool and secured the cable in place with a piece of wire I got the spring on. Everything except the spring took about 15 minutes.
The service representative knew exactly what was needed from the description of the problem that was given to her. The hinges were received within a few days. The door was removed and the hinges were replaced and it does not sag anymore. Thank you for your great service.
Door Boot had developed a worn place at the bottom of the boot
This is a stacked Neptune washer. You must take the door, front covers of the machine, plus remove the light and wax motor section to the side. You must disconnect the bleach and softener dispenser connections near the bottom of the washer to get the front portion off so that you can get to the boot. Catch the excess water in a pan to avoid getting the electrical circuit board wet. Take the boot off. This is easy, but the spring that holds the small cable around the boot is a bit tough. You can do this with the needle nose vise grips. Place the boot on the tub first making certain that the small notches in the boot line up properly onto the washer ridges. I had to use a 2 X 2 to pry the tub down so that my friend could get the boot lined up on the tub. Some stretching of the boot is required. Place the cable around the boot on the washer and use a strong mason's cord or similar cord and tie the ends of the cable as tight as you can get it so that the cord holds the cable in place. Place one end of the spring into the cable end and taking the needle nose vise grips pull the spring until it can be placed into the other end of the cable. When finished, take a knife and cut the cord and pull it out. The spring is very strong so it is difficult to pull it into place. Since I am old, I had to enlist a friend who is an appliance repairman to get the spring on. That is the most difficult part. Lastly, you get some dish soap and place around the inner part of the boot where it fits onto the other section of the washer so that you can get it on easily. Reassemble the parts and everything should work OK. Don't remove the plug at the bottom of the new boot unless your washer happens to have the drain connection.
Received motor control board and new motor in one day - awesome! Took off front panel, disconnected power and water supplies. Disconnected wiring connections between motor control board and motor. Removed old control board. Removed back access panel. Replaced old motor with new motor. Put rear access panel back on. Installed new motor control board. Reconnected wiring connections between motor and control board. Put front panel back on. Reconnected power and water supplies. Done! The hardest part was moving my stack washer/dryer around to get at the rear access panel. I ended up putting the entire unit "face down" to make it easy to get access to the motor. Instructions that came with the motor/board kit were easy to follow. Only down side - I believe my old motor still worked fine. I'm sorry I had to replace it to replace the motor control board. Machine works great now.
I removed the rear access panel, used a nut driver and pliers to remove the old hose. I tried to connect the new hose with the spring clamp on the pump end of the hose. I gave up on that after a few attepmts because the clamp was very hard to manipulate with standard pliers. I used a standard screw type hose clamp (2") that I had instead. The tub end was easier because a standard hose clamp was used there already. The washer no longer leaks, and I saved a lot of money by doing the job myself!
1. ReMoved spring and cable from tub, 2. Remove bellow drain hose clamp at bottom of bellow, 3. Remove bellow from tub side and door frame, 4. Wet door frame with water and dish soap solution, 5. Press door frame side of bellow into slot. Align grooves, 6. slide tub side of bellow over tub edge, 7. Say a prayer to the good of your choice, 8. Reattach bellow cable with spring. This required use of double stands of 60lb braided fishing line to chinch most of the way and then use of a spring hook took in one hand and needle nose in the other. No less than 12 attempts. Be sure to have another pair of hands ready when doing and the whole job will take about 15 to 20 minutes.