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Ice chute would not open.
Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.
I received the glass shelf for my refrigerator totally shattered!
When I sent an email about this and asked for a replacement, I was told I would need to send it back. I wrote back and reiterated that the glass was shattered and did they really want me to send it back. I again said just send me the replacement. Instead I got a response that sending it back was not necessary but that I would receive a refund and would need to reorder the part again. The part was $47.91 when I first purchased it. Now to reorder it is $54.98. I saved it in my shopping cart so I can shop around before purchasing this again. I am disgusted that I need to go through this again and now at a higher price. I have more parts to order but am reconsidering do so.
started in a corner of the door and pulled out the old gasket and inserted the new gasket by being sure to start each corner before pushing in the center so it fits good first. extremely easy.
I could not as the spring was too large and did not fit. Calls to Parts Select were not very useful as I described the problem and was told that that was the correct part, even though I supplied photos. Rather than research the problem, I was told to call LG. Not exactly the response I expected from an authorized distributor. By the way, LG service said to call an authorized distributor, so round and round I go Please help.
Needed to replace door gaskets due to tear and sweating between doors
It was easy; just pull off the old gaskets and press in the new. Used the putty knife to help set the new gasket, but was really not needed. The flat shipping pack helped because there were no kinks or folds to worry about.
Low water pressure which in turn led to no water and no ice.
Unplugged fridge, shut off water supply disconnected water supply from fridge. Remove screws that hold lower cover on back of fridge, removed screws holding valve assembly to fridge. Disconnect two electrical connections, remove black c-clip on out flow water line, lift fitting on outflow line side and pull water line off. Replace with valve assembly in reverse order
I installed the new 3 wire ice maker very easily, but it was defective. I was told that instructions for the return of the defective part would be sent later due to the virus. I have never received the return instruction. I did receive a credit for the defective part. VERY Satisfied with y’all’s service. Waiting for return instructions if y’all still want it back. Thanks, Thomas Pennebaker
Watched a YouTube video on how to replace the door flipper (mullion). Very easy to unscrew the plate and disconnect the electrical circuit. Then gently slide up the flipper and replace with a new one.
Initially the wrong spring was sent. The coiled spring must have COUNTERCLOCKWISE wind for this refrigerator door. A spring with a clockwise wind was initially sent. Partselect very promptly and efficiently corrected the problem at their expense. For this reason I give them a strong recommendation. View their instructions on youtube.
The heavy work is moving the fridge, then take off the lower plans. Use a bowel or cup for screws and the water line connector spacers so you don't loos them. undo connections holding water line, including the bottom brakes for the solenoid. Reuse the spring around the lower waterline to prevent external wear on the line.
NOTE: remove the waterline connector spacers and save! NOTE: you must compress (not pull) the connect to then pull the waterline out of the connectors. NOTE: You must also remove the water filter and housing inside the fridge but this is easy. MOTE: Test the line for leaks by turning on the water and then using the door water. The filter will need to refill so it may take a minute before water comes up. This line only have pressure when the door water is used or the ice maker needs to make ice.
After replacing the line, test the line for leaks by using the door water so the solenoid fills the lines
With a small flat blade screw driver, gently pry the corner of the gasket from the door. Pull it loose across the top, then down the sides. Wipe the gasket track clean with a damp cloth. Start installing the new gasket at one of the top corners. Then the other top corner. Press the gasket into the track between the top corners. Next do the bottom corners. Pressing the bottom between the corners. Then press in each side. Elapsed time: 3-5 minutes.