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Old tray was cracked and edge was breaking off
This is a mater of sliding the old tray out. Cleaning the tracks and sliding the new one in. I have had to replace the rollers on the previous drawer. But not this time. which that took approximately 20 minutes Please note: while the drawer tray is out by cleaning the tracks it gets the little plastic particles off and makes the new one easier to slide. Really should be taken out and cleaned periodically so track and drawer slide easily anyway.
Once I determined the problem to be the ice maker I got on line and came across "Part Select" website, I simply put in the make & model # and I quickly found the part I needed and placed my order, much to my surprise I received the replacement part the next day. The removal and installation was extremely easy, I simply removed two "Allen" head screws holding the ice maker in place and removed the unit, next I un-plugged the electrical coupling and removed the ground wire. I installed the new part in the same manner the entire process took me less the 15 minutes, and most importantly we had ice in less then 2 hours.
the ice bin was extremely easy to set in....no explanation necessary however, The customer service left a lot to be desired!
The ice bin I ordered did not arrive on time and, when tracking indicated it was delivered, it was not here. I notified customer service and was told that they would cancel that order and I could order again.and make a payment, to include shipping, again and I would be reimbursed. Two days later the first order showed up. I notified customer service that the item had shown up and I installed it therfore requested the second order be deleted. Was told that it was already enroute and they would send me necessary paperwork to return it. upon receipt of the paperwork I followed the instructions bur, when I contacted UPS (as directed) was advised that I would have to pay shipping of about $19. unless Partselect requested and paid for shipping and sent me the shipping label. I received the shipping label but, when I contacted UPS was advised that I would stoll have to pay to have the item picked up at my house and, unless I wanted to pay that cost I should deliver the package to a UPS pick up location........all the way across town through heavy traffic, about 25 miles. I should have kept the second bin along with the first, given it away or thrown it away and the cost would have been re imbursed. Trying to do the right thing, I was responsible for additional cost and aggravation .......Thanks a lot!!!!
Closed valve to water supply line; Removed contents of top shelf. Removed top shelf by sliding it out. Unscrewed old water filter and screwed in new filter. Replaced to shelf and contents in reverse order. Opened water supply line.
The refrigerator had the above code and when I check on YouTube, it explained that the defrosting was not working properly. It was taking more than 80 minutes to defrost. I ordered the Temperature Sensor first and it was not the issue. I also ordered the Defrost Temperature fuse or the Thermistor. I had to defrost the refrigerator first by using a portable heater to get it done quickly. (See Youtube on how to get to the Defrosting Unit inside the freezer). The Thermistor was the wrong part. I called the Partselect and explained that the part with the heating element is one piece. (Heating Coil Thermistor or Heating Coil). By replacing that piece solved the Error Code issue. I listened to Youtube for the instructions on how to replace the Heater Coil. So if you see the Error Code dH F, you need to replace the Heating Coil, which comes in one piece and sits on the bottom of the Defrost Element.
Remove door seal and cam shaft (one piece). Remove broken cam by removing Philips head screw. Replace broken cam with new cam and reassemble. The actual repair took about 15 minutes however the majority of time was spent figuring out that the door seal and cam shaft had to be removed, no tools required.
Go to this site on You Tube to watch the "how to" replace the gasket retainer. The retainer I needed did not come with brackets or the cam you will need. You will need transfer them from the old retainer to the new one. Not hard, just be mindful of position of the items you remove to put them back in place the same way. A metal rod holds the brackets and spring in place with a screw on one end to prevent rod from sliding off retainer. The cam has a screw that holds it in place, use from old retainer. If the old cam is not broken use the one from the old retainer. It is not hard and you will save $$$ that you would pay an appliance repair company.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.
