The two deep shelf bins on the right hand door split from either the weight of the sauce bottles or manhandling by the cleaners.
1. I ordered a shallow bin which fit the left hand door by mistake as I couldn't enlarge the pictures. So when it arrived and I realized it fit the left door but not the right door I went back on line and had a chat with a wonderful chat person who ordered and sent the 2 right hand shelves., As it happens the drawings on the website were so small I did not realize that the bottom right hand shelf should have been shallower to accommodate the vegetable bin on the bottom of the refrigerator. So I removed the butter bin with the flip top and moved all the shelves up to clear the vegetable drawer and give me the same amount of storage as I had to begin with. I also think the replacement bins are a marginally heavier plastic and therefor may last longer.
The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.
The refrigerator had the above code and when I check on YouTube, it explained that the defrosting was not working properly. It was taking more than 80 minutes to defrost. I ordered the Temperature Sensor first and it was not the issue. I also ordered the Defrost Temperature fuse or the Thermistor. I had to defrost the refrigerator first by using a portable heater to get it done quickly. (See Youtube on how to get to the Defrosting Unit inside the freezer). The Thermistor was the wrong part. I called the Partselect and explained that the part with the heating element is one piece. (Heating Coil Thermistor or Heating Coil). By replacing that piece solved the Error Code issue. I listened to Youtube for the instructions on how to replace the Heater Coil. So if you see the Error Code dH F, you need to replace the Heating Coil, which comes in one piece and sits on the bottom of the Defrost Element.
The assembly sent is different than what is on the unit. The connectors do not match. We called and it seems you don’t have the correct part. The only part we have found will only connect the ice maker or the water. It will be a shame if I have to buy a new refrigerator.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.
