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JP385WD1WW General Electric Cooktop - Instructions

All Instructions for the JP385WD1WW
91 - 105 of 117
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Fan knob was loose due to the metal insert being missing
Removed the knob and replaced it with the new knob. Didn't even break a sweat!
Parts Used:
Selector Knob
  • Maurice from Grand River, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Does not. The heating element sucket is crack and burn loss connection.
Replace the sucket for the heating element.
Parts Used:
Surface Burner Terminal Block Kit
  • Godfrey from Virginia Beach, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Not delivering proper heat to the burner element
Followed the U-Tube video and did not have any problem. The video instructions were right on and complete from start to finish. Thanks for the information and instructions.
Parts Used:
Surface Element - 8 Inch - 2350W Surface Burner Terminal Block Kit
  • Victoria from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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I could not find a dealer who could tell me what part I needed because the model was discontinued
I just went to your web page and indicated I needed an 8' surface element and up popped a picture; I ordered it and plugged it in and it works perfectly. I didn't need a model number, or a part number. Three cheers for a simple solution and a 1st class web page!
Parts Used:
Surface Element - 8 Inch - 2350W
  • June from Merritt Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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One burner didn't work, others were failing
I simply followed the instructions on the PartSelect website. Since the range is 20 years old, I replaced all four terminal blocks. I used needle nose pliers to carefully nurse the old terminals off the burner controls, and used fine sandpaper to burnish the male contacts on the burner controls. Since the failed terminal block wire had overheated, I burnished the burner contacts that slip into the terminal blocks to eliminate any resistance that could cause overheating. So far, all burners are working great!
Parts Used:
Surface Burner Terminal Block Kit
  • Ronald from Minneapolis, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Broken heat element
Fit was perfect, slip right in prlace and works great thank u! R.e.Rice
Parts Used:
Surface Element - 6 Inch - 240V
  • robert from wernersville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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surface element not working
I simply pulled the old surface burner out, and plugged the new one in. It took less than one minute! The amazing part of this repair, is actually that PartSelect sent the replacement surface element burner OVERNIGHT! I could not believe it, and was VERY impressed with their commitment to help their customers in time of crisis. It arrived just on time for my Thanksgiving not to become a nightmare. Thank you PartSeclect!
Parts Used:
Surface Element - 8 Inch - 2350W
  • Claudine from The Colony, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Two surface burners did not work
Removed the two screws from the range's top and the rear zinc cover and replaced the two front clip receptacles. It took me 30 min to finish the job.
Parts Used:
Surface Burner Terminal Block Kit
  • Ervin from Dublin, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Burned out terminal block
Hi, Very simple fix.Take out 1 screw & clip wire with snips. Put wires from new unit together & screw on wire nuts. Put shrink tubes on & heat with liter till it shrinks to what you want. A $15.00 fix is better than a $500.00 stove. FIRST STEP TURN OFF THE BREAKER & YOU ARE GOOD TO GO!!!!! Ron
Parts Used:
Terminal Block
  • ronald from YarmouthPort, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Old Surface Burner Block Kit Disintegrated
Very easy. Followed the video instructions. Unplug stove. Cut old wires. Tape new wires to old wires to facilitate pulling new wires thru old hole to back of range. Removed back cover. Pulled old/new wires thru to back. Removed old connectors. Attached new connectors. Replaced back cover. Screwed new terminal block to front of range at burner. Attached new burner. Plugged in stove. Replaced stove in counter.
Parts Used:
Surface Burner Terminal Block Kit
  • Kevin from Aurora, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Several burners quit working
Had one burner that was completely out as the old terminal block had a broken contact. The other burner was intermittent and would arc when heating up. There are several slightly different size terminal blocks. I had a hard time re-inserting one of the old burners into the new terminal block but got it to seat. I put a new burner with the new block on the other one and it fit much better. Additional tools used were a wire stripper and a heat gun for the heat shrink. The stove works great now.
Parts Used:
Terminal Block
  • John from Anchorage, AK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Bad connection to electric elements
Lifted top, opened back splash, unplugged old wires and replaced with the new ones them connected to new elements
Parts Used:
Surface Burner Terminal Block Kit
  • Larry from Salem, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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electric burner would not heat up
Pulled out the 8 inch surface element and then used a 1/4 inch socket to remove mounting screw for terminal block and pulled out block with attached wires as far as wires would permit. My range top does not lift up so I had to work thru surface opening but there was at least 10 inches of wire to pull out so it was not a problem. Cut existing wires at block, stripped 1/2 inch of insulation using my wire stripper pliers and wrapped wire ends of new terminal block and secured with wire nuts provided. Slipped on shrink insulation provided and applied flame from a hand held butane lighter. The instructional video on the web site was a great help. I may not have done repair without first watchng how easy it is. A cheap wire stripper is a great help. This supplier made it easy to select parts with fast delivery and complete the repair. Great source of appliance parts.
Parts Used:
Surface Element - 8 Inch - 2350W Terminal Block
  • Thomas from Wildwood Crest, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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burner sparked and stopped working
watch the vidio on your site very easy repair!i give you guy's 5 stars out of 5 !
Parts Used:
Surface Burner Terminal Block Kit
  • Marvin from McAlpin, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Replace terminal block
Simple repair. Easy to do. It was disappointing to receive replacement parts which were not ceramic terminals as depicted and described in words, but plastic and therefore will need to be replaced again soon. In addition the shrink tube was not large enough in diameter to cover the wire nut, both of which were provided with the replacement terminal. Part # PS232646 is not ceramic, but plastic which does not fair well in high heat applications.
Parts Used:
Terminal Block
  • FRED from Kenner, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the JP385WD1WW
91 - 105 of 117