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Leaking water pump
Disconnect water line and screws (2) holding dishwasher under cabinet, and clamp for wastewater line. Pulled dishwasher out, turned on its side, and removed pump. Disassembled pump per instructions (great instructions) and installed new parts. Reversed to reassemble and except for a loose clamp that leaked (I tightened) it went well. Just under 1 hour.
Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!
Motor/Pump Siezed - Only Getting A "Humming" Sound
Only getting "humming" sound from dishwasher. Although water had filled the dishwasher tub, pump/motor would not operate. After some research, figured the motor had siezed and I had to replace the pump/motor assembly as mentioned on this site. The kit came in a couple days and I reserved a Sunday afternoon for the repair which I had never done before. Hardest part of repair was unhooking and removing dishwasher from under counter and then getting it back in proper place. I would suggest providing some instruction within the repair instructions showing how the dishwasher is installed or how to remove it as I had never installed one so I was not quite sure what screws etc I needed to remove on the dishwasher itself to start to remove it? I was able to find the original installation instruction for the dishwasher and found that all you had to do was remove two screws from the inside top of the dishwasher which were securing it to the bottom side of the kitchen counter and then the whole thing just slides out. Once removed, turned dishwasher over to access bottom where pump/motor is located. After determining which diagram to use with the instructions, proceeded to replace the motor/pump assembly. It came out easily after wrestling with some corroded bolts/nuts and the existing pump inlet and outlet hose clamps. Mine were old and worthless and no new ones (3-4") are supplied with the kit. Had to run to hardware store to get new hose clamps for the inlet/outlet of the pump before intalling new one. Suggest new hose clamps be provided with the kit. Only thing that was not too clear in instructions was when reconnecting power wiring harness to motor. By looking closely at the instruction diagram I was able to locate what looked to be the right power extension harness from the bag of parts and attach it to the existing power wire harness and the new motor. Suggest also that you somehow better distinguish or identify the proper way the power wire harness should be fastned to the motor? The existing power wires were both the same color and both the female and male connections for the power at the new motor were identical leaving you to guess which wire goes to which connection. After re-installing dishwasher, put about a gallon of water in bottom of unit prior to starting and then put it through a few cycles. It has been working just like new. Suggest having a helper when removing and re-installing dishwasher from under kitchen counter to assist with the power cord, water line, drain line, and help to turn the dishwasher upside down and right side up again.
The Solenoid black plastic had melted around the solenoid shaft. I unplugged the solenoid, removed 2 screws,then one C clip and pulled the the unit out. The new solenoid is difficult to install all together as the shaft it goes on holds it all together when both springs are installed - - so I installed in one piece, with the 2 screws, except for the white plastic thing, the C clip that holds it on the shaft, and one of the two springs - - these three items went on separately. I wanted to thank the help your expert gave, but I couldn't figure how to do that.
The symptom was that none of the dishwashers light came on – it was totally dead With this repair the important thing was making sure I was replacing the right part. I also tested parts in order to avoid disassembling more than I needed. I checked the following: 1. Circuit breaker 2. Electricity was getting to the connection box underneath the dishwasher. (Require removing panels between DW door and floor). 3. Next I disassembled the DW inner door and checked the switch. Power was getting to the switch. When depressed, power was go on both sides of switch. 4. I pulled out the electronic control assembly (ASM) and checked that power was getting to the ASM; it was. (Note: be careful about what you touch, there is 110 volts out in the open). 5. I pulled the ASM from the enclosing plastic box that surrounds it. I looked at the circuit board to trace where power went from the connector. Not surprisingly, it went through a fuse then to a transformer. 6. I checked the fuse two ways: I checked it hot: power was getting through the fuse. I also unplugged the power and checked the resistance. The fuse was good. 7. Set the Volt-Ohm meter back to 300 Volts AC range – do not risk putting 110 volts into the ohms setting. 8. 110 volts was getting to the primary side of the transformer. There was no voltage on the other side. 9. I unplugged the power and checked the resistance of the primary side of the transformer. It was “open” – meaning a wire is broken inside the transformer. 10. This confirms the problem in on the ASM board. If I knew the voltage on the secondary of the transformer and radio-shack had such a part I guess I could try unsoldering it and replacing it. But I didn’t know that and there were signs of water corrosion on the board so I replaced it. 11. PartsSelect made the look up easy. Delivery was fast. The DW now works again.
Upper rack kept dropping from the wheels when we pulled it out
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.
The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.
"Clean" light inoperative; too much water in bottom; dry cycle malfunction (inside wet, dishes not dry).
REPLACE CONTROL BOARD - Turn off circuit breaker. Take out lower rack. Remove inside door panel (seven Phillips screws). Hold outside door panel (control board location) in place with bungee cord. Remove push lever (two screws) to facilitate removal of control board. Disconnect control board connectors (five, I think). Remove old control board (two screws and plastic clips). Install new control board (clips, connectors, and two screws). Re-install push lever (two screws). Re-install inside door panel (the main contol lever alignment is a little tricky), seven screws. Remove bungee cord. Put lower rack back in. Turn on circuit breaker. Test dishwasher. Worked perfectly, just like new. Normal amount of water in bottom. "Dry" cycle normal. "Clean" light comes on and stays on until door is opened i.e. normal operation. "Delay" feature also works normally. Dishwasher may last a few more years. Cost of control board: $120 inc. shipping.
First, I drained the water from inside the washer and removed it from under the sink. I wasn't sure if I had a clog in the drain line, so I dissasembled the drain under the sink and cleaned that as well. While cleaning under the sink my wife found her $4000 dollar ruby that fell out of her mothers ring a couple weeks earlier. It must have dripped out of the trap while I had water draining everywhere. Put drain back together and moved on to the dishwasher repair. Parts were easy to install after laying the dishwasher down on its front to access the bottom back side. Hooked everything back up and slid it back under the countertop and away it went. Had one small leak after running (water in line wasn't tight enough). A twist with a pair of pliers and that was resolved. Fast shipping by the way! I paid a little more for the exit washer than I wanted to, but with shipping only from one source and delivery of parts at the same time made downtime as little as possible. I'm sure I saved $100 dollars or so by using this website for parts and tech info. And recovered a precious stone to boot.
