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The ring was cracked and it would not dispence ice.
I switched the ring and still had the same problem. What caused the Drive ring to crack was the Ice maker drive was cracked also, when it filled with water it would tip. The ice was not freezing completely and would cause the ice to build up and the auger was froze with ice or a big piece of ice would jam it. So I replaced the Ice Tray, it is working like new. I have to buy another ice tray as inventory, although I know inventory is bad but I never agreed with that theory.
Removed the screws that held the main ice bin and slid back the bin to leave space behind the auger to remove the broken ring. Replaced with new ring and replaced screws to hold ice bin back in place.
Everything went as planned except the cold temperature (freezer door switch located inside freezer) made deflection of the switch locking tab difficult to remove. Letting the switch warm up was not an option.
Refer lights not working, there are two lights and neither worked. Decided the switch was the problem.
The switch fix but did not fix the problem. I assumed the wires go on the same way as on the old switch. Is it possible if one light Burns out, the other will not work either?
bulbs were not burnt out. received the new switch in a few days. watch the short video, was good to see how it comes out. used a putty knife to release the defective switch, removed wires put them on the new one and posed the new switch back in. Not bad Part cost $11.00 7 dollars shipping so for 17 bucks it works great. nice to see what is inside the refer!
Eased the putty knife under the edge of the switch housing and pried it off. Pulled two wires off the old terminals and hooked them onto the new one and reinstalled into the refrigerator body.
We looked up the problem online with the model number of the refrigerator. We ordered the part and followed the video installation that was sent with the order and was found online prior to purchasing
Removed drive assembly end of ice bin using socket wrench to get to old ice bin drive ring. Pull drive sssembly back to get ice bin ring out of the other end of ice bin. Installed new ice bin ring and and reinstall drive assembly end.