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One axle cracked and broke off; another wheel was had fallen off and was distorted when it hit the heating element.
Removed all 8 wheels and inserted the new one after inserting the axles into each wheel. Replacement wheels had a much better connection to the bottom rack and do not anticipate any problems in the future.
opened the box , new one was an exact fit, pulled out the old one and dropped the new one in place??, this is more of a review, the new part was the exact same one...perfect!
Dishes were not drying inside the dishwasher after the dishwasher cycle completed
The installation video that is on the website with the part is very helpful & easy to follow. The wires that attach to the heating element & the nuts that hold it in place are actually located a few inches off the ground so I didn't need to tip the machine over to pull them out & unscrew the nuts. All I had to do was unscrew the screws that hold the dishwasher in place under the counter next to the sink, pull it out & was able to reach the wires underneath it. The actual repair took me less than 30 minutes, I marked it as 30-60 because during the somehow the water line going to the dishwasher had come loose from under the sink (not at the dishwasher) & because of this I had to stop midway to deal with some loose water & tighten things back up. I would recommend following the video, there really isn't much more to add that would be helpful.
Per ps video. Really easy. Disconnect power, Remove front lower panel, remove Power leads, 2 installation bolts, remove 2 spring clamps on feed/exit hoses,reinstall.
UNPACKED WHEELS AND CLIP. USING NEEDLE NOSE PLIERS SQUEEZED WHEEL TIP TO INSERT IN WHEEL. REMOVED OLD WHEELS AND RETAINER BY HAND. INSTALLED NEW WHEELS INSTALLED AND NEW RETAINERS
The wheels on the lower rack of our dishwasher kept falling off.
Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.
changed the door gasket no tools,just pulled out the old,lined up the dot (printed on gasket)on the new and started at the top pushed in the new took five minute,the short bottom door seal required a phillips head screwdriver to remove the inside door screws(six screws) the two on the bottom are different they attach to the door hinge and are machine thread the other four are coarse thread.lifted off the panel slide off the old(pay attention to which way the curve goes) slide on the new replaced the panel put in the six screws.the job is done! the door will be tight to close but will be easier after a few uses.
Dishwasher would only 'partially' drain; dishes needed more rinsing.
Called repairman: announced that the drain pump was gone. Did not seem right. Went to the website. Found what I was looking for. 49% of the time it was a check-valve issue; only 26% of the time was the pump the problem. Took the unit from under the counter; got it on its side; removed the drain pump. Found my first check-valve, but thediagram showed a second lower one toward the sump. Having located both and purchased two valves and and the lower holder piece, I was ready to finish the job. Quarter-inch nut driver and a screw driver and the valves were in and the drain pump re-installed. Most difficult in my case was getting the dw back into its spot and lashed down! Thanks for the good guidance!
I removed the old seal, cleaned behind it, and then put the new seal in. We saw a video on You Tube on how to do it. Partselect also sent instructions on a e mail with the order receipt. We enjoyed working with you guys. Your customer service representative was very nice and accurate in sending out the part. All went as she said it would. Thanks!!
