CTK24GAXERAA Hotpoint Refrigerator - Instructions

Sears told me the part was no longer available. I came to your web site and then called your customer service. A very nice customer service lady helped me find the part. Very simple to pull the old one off and reinstall the new one with a rat trap behind the unit. Just in case it came back. Could have been a client but probably was a rat. Thanks for the great service.

As instructed actually my wife ordered the parts and
Installed herself. Positive experience.

I started removing the switch by prying on the right side with a screwdriver, when it emerged enough I used pliers to finish removing it. I then unpluged rhe wires from the bad switch and pluged them on the new switch and "poped" it into the hole.

Connected the 2 wires and pushed in the switch until it clicked.

per your instructions

Emptied freezes, turned off power, took floor of freezer out [4 screws ], took two screws out of fan mounts and replaces fan. Reassembled by reverse process. Simple

Gently pry out switch in door jam with screwdriver and pull both connectors off and put connectors on new switch then push switch back into the hole. Looked it up on the internet and video showed how to and also had link to new part, ordered and less than a week later the fridge is bright again. I have an older freezer also and it seems that they all use the same switches. Very Very easy

Ordered a new one and watched a YouTube video on how to do it. Really didn't need it, but it was a nice touch by Part Select because it made the repair go faster than it would had I not seen the video. All it took was one screwdriver, which is what the video said, and a little aligning of the side rail with the from piece. Screwed it together (2 screws) and that was it .

The repair is somewhat self-explanatory. The old/broken rail which was broken needed to be unscrewed in front and rear, and the new one simply inserted and screwed in. Simple installation. What I REALLY wanted to share, is how impressed I was with the FAST service/speed that the parts arrived. Originally, we thought that just the middle drawer slide needed replacing, so I ordered the middle one and installed it. After installing it we realized that the right slide was broken too, so I ordered that. I placed the order on Saturday and the part was delivered to us on Tuesday!!! SUPURB service!! I will DEFINITELY order my next parts from PartSelect again!! Thanks for wonderful experience!