new cover slipped right in place, however, the way the new one is designed, the hump in the front rubs the bottom of the door. you have to make sure you push the door shut or it will remain open .
I took out the old shelf and popped in the new one. Took 1 minute or less. The delivery was in 2 days! Amazing experience! My refrigerator feels brand new.
Ordered and received wrong retainer bar caps. Your customer service was knowledgeable of and corrected problem in a timely manner. Wish upon initial order that Dept. would have questioned fact that ordered end caps would not fit the retainer bar end caps. This has all been resolved and repair was successful.
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
When freezer door end caps & refig door end caps arrived just opened packages inserted end caps onto shelf bar and inserted the complete part into the slots provided on the frig and the freezer door. Needed no tools, just a little common sense. Took less than 1 min for both doors. Any one can do this repair.
Remove the top cover above the door by lifting it slightly and pulling forward. I used a mirror to make sure that there was nothing in the way of accessing the switch from above. I used a blade screwdriver to press against the switch retainer on the topside, while GENTLY prying from below with another blade screwdriver to get the switch dislodged. Once the retainer was past the opening, I wiggled the switch downward and then rotated it to the left when the rounded top right edge of the switch was visible. This allowed the wiring to the connector to pass thru the hole. I pushed the wiring from the top and pulled from below to get the connector below the opening for the switch. I then unplugged the switch, plugged in the new switch and reversed the removal process feeding the connector thru first then rotating the switch to the right to get the rounded edge of the switch thru the opening, then pressed the switch up into the opening until it snapped into place. Total time less than 10 minutes.
I disconnected the old defrost heater removing 2 small screws and the electrical connectors, afterward I attached the new part, reconnecting back the electrical connectors and screwing the removed 2 screws.
Repair was not done using th part shipped. We went with the guide of the parts on the refrigerator. It would have helped if we could communicate (email or verbally)( with your parts center to verify the part we were ordering or on how to install it. We could wait for few days for a response. I am still waiating for instructions to return the part. It was a futile effort on both sides.
Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.
Was only two screws after that carefully took the part away unplugging the wires at the same time was plugging in to the new part and was done after 5 or 7 min