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Door would not stay closed
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before. We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.
Placed blocks under the refrigerator door to take weight off the lower hinge pin. Removed the hinge by removing two screws into the refrigerator and two screws into the bottom of the door itself. This allows the hinge to be removed so the old nylon "closer" pieces can be removed (the one attached to the refrigerator has a rivet holding it in place so that has to be drilled out and replaced with a 3/16 inch bolt and nut). After re-attaching the nylon "closer" to the refrigerator side of the hinge and placing all the shims back in place, I re-attached the hinge to the door first, then the half hinge to the refrigerator. Had to line up the holes, tighten the screws and presto, the door closes like it was new again.
The freezer door side is more difficult as there are wires and a water line to work around.
After easily finding the lower hinge here through Google, I paid about $30 w/shipping and had the part in 2 days. My Hotpoint fridge was made in 1987, but it still runs well...why not fix the door?
Part repair couldn't be easier. No instructions needed...just empty the fridge door of food, remove top hinge, replace bottom hinge and plastic bushing, and reverse order to button everything up.
PartSelect.com did a great job supplying a high-quality replacement hinge for my old fridge, and it's got a new lease on life now!
My right door (food door on side-by-side) stopped closing - I found pieces of the plastic washer (cam riser) on the floor. After reading the stories on the web I decided to order the new part - and YES there are many universal parts that work for Kenmore/GE. The part comes with two parts (hinge and cam riser) - you should install both to insure a good fit. I took 3 blocks of wood and a shim and supported the bottom center of the door, unscrewed the hinge off and dropped it out (3 minutes). The "only" tough part was unscrewing the cam riser from the bottom of the door - it required a very small socket and you will only have about 6-8 inches of work space. Be sure you have a socket that fits before you take the hinge off. The entire repair took less than 30 minutes and contrary to some of the posts, you DO NOT need to take the door off. Good as new again!
Our Cats tail got stuck in the door and caused the door hinge to move enough to crack the nylon cam and we were wondering why the cat sat next to the refrigerator all after noon one day and let my 4 year old pet him (maul) when that never happens
Removed cats tail and proceeded to look for parts on line. received parts. stacked a set of books under raised door after unloading items from door to reduce wieght unbolted both sides of hinge. Reassembled both hinges. pulled books out and done in 15 minutes. Works better than new!! The cat no longer goes near the open doors. Fixed 2 problems!!
Door no longer closed on it's own and would not stay closed all the time
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set? Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
Refirigerator door would not close all the way on its own.
The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.
Refrigerator door was not closing fully and was about 1/2 lowere than it should have been
This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.
1. Put all perishable food into ice chest. Empty door shelves. 2. Remove top hinge cover with Philips screwdriver. 3. Supporting door, remove top hinge attached by two hex screws. 4. Lift door off bottom hinge. 5. On bottom of door, unscrew the hex screw holding the broken plastic cam. 6. Loosen the second hex screw enough to free the broken cam. 7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door. 8. Snap off plastic grill at the bottom of the refrigerator. 9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body. 10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again. 11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam. 12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them. 13. Using an appropriate size bolt, lockwasher and nut, install other new cam. 14. Reinstall door reversing steps 1 to 4. 15. Don't forget to return the food to the 'fridge, by the way!
Easy repair. No need to remove the door. Simply prop up the door with blocks or books - remove hinge and riser assembly - replace with new parts. Total repair time about 15 minutes. Tools needed only an open end wrench.
I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.
Emptied refrigerator door shelves. Supported door with 4x4 blocks.removed old door hinge and replaced with new.
Emptied refrigerator door shelves. Supported door with 4x4 blocks. Removed old door hinge and replaced with new door hinge and cams. Pleased with end result and dealing with PartSelect.
