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The washer stopped draining.All the pump motor did was hum.
I drained the machine and pulled it away from the wall.Then I disconnected the drain hose and removed the back panel.Next,I removed the three screws holding the pump in place and disconnected the power plug from the motor.I then removed the short drain hose from the pump.Installation was the opposite of the removal sequence,and the machine worked fine right after I was done.The new part was identical the the old one,and the job was a snap.
The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained. Unplugged the washer from the electrical outlet . Shut the hot and cold water off. Disconnected and drained them. Placed the washer on a soft mat on front side exposing the back and bottom of the machine. Unscrew the metal cover with Philips head screw driver. Disconnect the drain hose to a bucket or small dish tub . Remove the belt cover with 5/8 ratchet or wrench. Using a ratchet or wrench remove the one bolt holding the clutch in place . Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) . Pull down on bottom gear after removing nut. Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart. Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear. Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Disconnect electrical plug from the wall, disconnect drain hoses and tip washer forward remove belt hosing basket and then remove the electrical plug that contains seven wires connected to actuator then remove the two small screws. Then reverse the operation to stall the new part. Very easy.
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Washer -Maytag Centennial- would NOT agitate. It would run through all cycles as indicated by the lights and even spin at the end, but never agitated. It also did not appeared to go into "sensing" mode at the start. Took a long time to move from "sensing" light to "wash" light. Did not hear or see a
There are a number of videos showing how to do this repair: >Disconnect power and water - cold, hot and drain. >Put washer on its side on a stand (low platform) to get to the bottom. Better than than just laying front of washer on floor. >Used a drop light to help see bottom. >Removed Pulley Cover using nut driver - has 2 screws with nut heads. >Removed and replaced the Shift Actuator (part provided) using a Phillips screw driver - 2 green screws. Unplugged electrical connector which should be reconnected before new unit is screwed back down. Replacement part is not the same as the original. From what I read. this part has been a problem with these washers. >Put Pulley Cover back on. >Reset washer upright. >Reconnected water and power. >Ran "CALIBRATION". In Diagnostic Test Mode, turned to "rinse" light on and pushed "start" button. >Ran "AUTOMATIC TEST". In Diagnostic Test Mode, turned to "spin" light on and pushed "staet" button. Washer agitated in first cycle - "sensing" and in "wash". . Washer has been working as it should and I a very happy with the results.
I must say that PartSelect Identified the bad part as the Shift Actuator right off from the symptoms I provided.
Unplugged washer, turn off water to washer, removed water lines from washer, pull washer away from wall, removed about 5 screws from top access panel and remove, used putty knife to release clips from both sides of front control panel and lay forward, removed three screws from valve, disconnect hose from valve. Reassemble in reverse order. Not a bad idea to run a little water into bucket from both supply line to remove any foreign material that may have let lose from shut off valve before reconnecting to washer.
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself. My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.
I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers. Joe M. San Jose