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Missing lower rack wheels
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job. Bill
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water. It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
Pulled washer out about 6" without disconnecting any hoses. This way i could use both hands from the left side & front after i took the kick plate off.
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.
The dishwasher was in a rental so I didn't want to spend the money for a new one. The part was expensive compared to a new (cheap) dishwasher. The order was shipped promptly and arrived when I expected even though it was Christmas time. The part fit perfectly and everything is back in place.
My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do. Kudos and thanks!
I removed screws holding the rollers to the side of the dishwasher. I pried the end caps from the slide. I removed the broken part from the upper rack. I then replaced the broken rack roller, inserted into the slide and screwed the rollers which hold the slide into the sides of the dishwasher.
Old door gasket had become hardened and would not seal properly.
Pulled the lower left side end of the old door gasket out of door gasket retaining slot and slowly and evenly continued to work my way around the door pulling the door gasket out of the retaining slot until I reached the end. I installed the new gasket into retaining the retaining slot beginning on lower left side and then slowly and evenly working my way around the door inserting the new gasket into the retaining slot. I was careful to make sure the two cutout portions of the new gasket's retaining edge were correctly positioned in the lower corners of the door.
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer