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11021182013 Kenmore Washer - Instructions

All Instructions for the 11021182013
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washer would not spin on wash cycle
My daughter is the handy one in the family. She followed Steve's video installation steps and in an hour i was washing clothes.
Parts Used:
Shift Actuator - 120V 60Hz
  • Kim from MOUNT UNION, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Non functioning upper agitator
I needed the washer ASAP. I paid extra for the expedited shipping. The parts arrived as promised. I watched the on-line video. I read and followed the included instructions. Removed cap and nut. Pulled out part with "dogs", swapped new dogs and assembly. Re-installed components, I was wary from information gleaned from the video, which warned of proper orientation of "dogs", as they can be inserted backwards. Tightened bolt and re-installed cap. Presto! Repaired washing machine worked as good as new. My coffee didn't even get cold.
Parts Used:
Agitator Repair Kit
  • William from RENO, NV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
Parts Used:
Agitator Assembly
  • Dan from GREAT FALLS, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
3 of 3 people found this instruction helpful.
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Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
Parts Used:
Agitator Assembly
  • Jeffrey from CAMP HILL, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
4 of 6 people found this instruction helpful.
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
Washer Drive Pulley
  • Bernard from ARIZONA CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
3 of 4 people found this instruction helpful.
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Top section of agitator was slipping.
I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.
Parts Used:
Agitator Directional Cogs
  • Stephen from Hot Springs, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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Replaced the dog ears.
It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.
Parts Used:
Agitator Directional Cogs
  • Todd from Milwaukee, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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The top agitator was not spinning
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
Parts Used:
Agitator Directional Cogs
  • Alec from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
2 of 2 people found this instruction helpful.
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agitator was making a large amount of noise
After the wife held the phone to the washer so I could hear the horrendous noise it was making. And I screaming at her "shut it off, shut it off!' I came home and took the agitator apart, and found the directional dogs worn out. Went to the computer and easily ordered new parts, which came very quickly. I took off the agitator with a long extension and socket, put in the new dogs and reversed for installation. Told the wife get back to doing the laundry!
Parts Used:
Agitator Directional Cogs
  • Timothy from Kansas City, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Top half of agitator would not agitate.
Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.
Parts Used:
Agitator Directional Cogs
  • Chris from Kernersville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
2 of 2 people found this instruction helpful.
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Washer walking during spin cycle
Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself.
My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.
Parts Used:
Washing Machine Suspension Rod Kit
  • Tricia from HARLEYSVILLE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Spin cycle was way out of wack, like it was over loaded to 1 side
1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy.
Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go.
All For less than $20.
Parts Used:
Suspension Rod Support
  • David from VACAVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Lid wouldn't lock
Removed 5 screws on back, released 2 retention clips on front, lifted top of washer to expose lock assembly, removed 2 screws holding lock assembly in place followed electrical line back to plug behind control panel plugged new lock in, and reassembled in reverse order. Done!
Parts Used:
Lid Latch Assembly
  • James from INDIAN LAKE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Washer gets stuck on Rinse and not complete the cycle.
Found common diagnosis and instructions on internet. It is not difficult to replace.
Unfortunately, this new latch assembly did not fix the problem.
Parts Used:
Lid Latch Assembly
  • Charles from SEALY, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Burning smell, ASSUMED it was the belt
Once we put the washer on it's side noticed lots of oil on the floor and in the belt cover area. Replaced belt anyway but issue is the leaking transmission. Starting warranty process since Maytag carries a 10-year part warranty and machine is 6.5 years old. Wish me luck !!!
Parts Used:
Drive Belt
  • James from MAHWAH, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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All Instructions for the 11021182013
76 - 90 of 464