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Ice deflector had broken.
Removed ice tray and unbolted front cover. Removed broken piece and snapped new ice deflector in place. Reinstalled front cover and put ice tray back into freezer. Cycled crushed ice, works great!
Refer lights not working, there are two lights and neither worked. Decided the switch was the problem.
The switch fix but did not fix the problem. I assumed the wires go on the same way as on the old switch. Is it possible if one light Burns out, the other will not work either?
We removed the old switch, unplugged it, plugged the new one in and it was easy to do. But when we tried to put the switch back in we had a very hard time doing it. Eventually got it in, but if it had not been for the difficulty we had getting the new switch to snap in to place, it would have taken under 5 minutes.
System not cooling. removed back cover and notice fan not rotating. Looked up unit and found diagram. Ordered motor which was received in less than 5 business days. Replacement was super easy. Just unscrewed from frame, pulled off fan, put fan on new motor and remounted back in frame. Took 10 minutes tops.
inst said,"50 pct of the time this calls for new capacitor," so we changed the capacitor. Same prob. It also said,"25 pct of the time it's the bi-metal thermostat" So we ordered it. We removed the plastic rear panel from inside the freezer comp. using small nut driver. Here we found much ICE surrounding the defrost unit, three inches thick. We thawed the whole mess. and the freezer has worked fine ever since. I think my habit of getting ice cubes from the inside container rather than from the ice cube dispenser, had kep t the freezer door open too much, interfering with the normal defrost cycle and allowing ice to build up over time so that it finally defeated the system. My new rule, "get ice cubes only from the front."
SUPER EASY. I pulled out the ice bucket and confirmed the motor ran and the axel turned - however the coupling was missing. Ordered the coupling - pulled out the ice bucket, screwed on by hand with minimum effort, put ice bucket back and ice started coming out the door. It took less than 5 minutes and no tools required.