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Debra
November 10, 2023
Microwave works will not heat
For model number 790.8033
Hi Debra, thank you for getting in touch. We have found that the issue is with the diode, part number PS12071314. The diode converts the alternating current (AC) power output of the transformer to direct current (DC), doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food or beverage placed in the oven cavity. We would recommend checking the diode to fix the issue. We hope this solves your problem!