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★★★★★
★★★★★
Albin N - November 3, 2019
Verified Purchase
Worked exactly as expected
This review is a year after installing the part. It was easy to install, appeared to be brand new, and has given me absolutely no issues. Great part and great service!
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Christie
December 19, 2018
If the numbers...1,2,3,6,7 don’t work on my range is the part i should be getting or is it another part. also is it easy to install?
thank you,
christie
For model number PS978ST1SS
Hi Christie,
Thank you for your question. If the number buttons are not working on your control panel, the issue is likely either the control panel or the electronic control board. You will need to check both parts. I hope this helps. Thank you and have a great day!
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Michael
December 2, 2019
Problems with control panel. When the oven is cold, everything works fine. However, when the oven heats up the number panel does not work properly. Specifically, the number 2 and 3 wont work. Sometimes when i push the 3 it will only show an 8. Also, the oven will turn itself off for no reason at all. Sometimes after 15 min, sometimes 30 min there is no reason for it to turn off and can be restarted except at this point i cannot select the correct temperature because the 2 and 3 wont work.
For model number PS978ST1SS
Hello Michael and thanks for writing.
Yes it sounds like a faulty control assembly # PS3654157 but you also need to check control ui assembly # PS5573482 as you might have to replace both. We hope this helps. Please contact us anytime.
The glass display is completely blank as if there is no power. The oven light comes on when door is opened other than that the stove will not work. Checked power from the wall and checks out fine, also rechecked plug and breaker. Still no power to display/control panel. Please help acott
For model number PS978ST1SS
Hi Scott,
Thank you for your question. If there is no display, the electronic control board will need to be replaced. You will need to check the board for signs of damage, wear and burn marks. If it shows any of these signs, it will need to be replaced. The part number listed under your model number for the electronic control board is PS5573482. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Luis
November 17, 2019
All touch controls work except the oven on sensor.
For model number PS978ST1SS
Hello Luis and thanks for writing.
Have you considered checking the oven sensor for the defect ? This assembly only can be replaced as a whole unit. Let us know if there is anything else we can help you with.
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