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★★★★★
★★★★★
Jason L - March 27, 2023
Verified Purchase
Exact part and always works.
The website is very user friendly. The parts are always correct and never defective when received. Keep up the good work.
★★★★★
★★★★★
Katherine O - March 18, 2023
Verified Purchase
Quick shipping of a good part!
We were very happy with the speed of shipping for the part, and we’re able to easily install and have not had issues since. Appreciate the work you do!
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Customer Repair Stories
Average Repair Rating: 3.1 / 5.0, 4 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Out of balance often
After loosening top screws on back ,snaps in front,no need to total remove top changing springs you have to reach below top of case with vice gripes and attach to spring rod about 8 inch down and lift up (tuff for 80 year old) tap down on plastic retainer, turn retainer 1/2 turn so hook will slip out ,now lower spring it will fall out
... Read moreof bottom retainer. Now for reinstall ,instead of vice gripes on the spring down inside case with no room , by hand take new (correct color) spring reach deep inside and install bottom into bottom retainer now take old spring run long end hook threw retainer hole in top case, hook to hook ,now you can pull new spring easy out the top about 3 inches and now vice gripes above case with enough room to reinstall top retainer remove gripes now only 3 more to go
Watched the part select instructional video on YouTube. Repair was very easy. Appliance repair man quoted me $335 for this repair. I did it myself for a fraction of the cost.
Took top of the washer then took one rod off at a time and replace with the new one, the back two are a little bit harder to do but it works great now.
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3 questions answered by our experts.
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JJ
July 22, 2021
How many of the parts 414 and 415 do i need? Are there 2 on each side?
For model number GTW220ACK5WW
Hi JJ,
Thank you for your question. You will need 2 for each side. If you would like to place an order for them, you may order them either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Salador
December 17, 2021
MACHINE SHAKE & MOVES AND MACHINE IS LEVEL FROM LEFT TO RIGHT AND FROM BACK TO FRONT
For model number HTW240ASK6WS
Hi Salador,
Thank you for your question. If your washer shakes and moves. You will need to check the rods and springs. We have included a link that you may reference on how check these parts. We hope this helps! Good luck with the repair!
Would this part keep the tub from hitting the cabinet ? 414 and 415
For model number Htw200ask0ww
Hi Nick,
Thank you for your question. Yes, this part will help to keep the tub from hitting the cabinet. I hope this helps. Thank you and have a great day!
