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XTS21FGKCWW General Electric Refrigerator - Instructions

All Instructions for the XTS21FGKCWW
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Ice maker ot making ice
First I replaced the double valve because the ice maker was not filling with water. It still did not work. Then I replaced the ice maker itself. This worked and was relatively easy to replace. I had to use the water fill "slide" from the old ice maker. The new one was too narrow and it leaked water into the freezer.
Parts Used:
Ice Maker
  • Barry from Phoenix, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
18 of 31 people found this instruction helpful.
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Refridgerator Freezer stoped making ice
Turned off power, removed cover from Ice maker, checked resistance across thermostat for zero (read open), all other switches read proper value (when activated). Ordered and received thermostat. Removed Ice Maker from freezer, removed two screws holding ice tray to Control Assembly. Removed Thermostat and replaced with new one. Applied Silicone Sealant to face of Thermostat for adhesion to ice tray when assembled. Remounted Ice Tray to Control Assembly and remounted in freezer. Works Great...
Parts Used:
Ice Maker
  • Marion from Palm Coast, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
17 of 31 people found this instruction helpful.
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Ice machine wasnt making ice
First I turned the refrigerator and water line off. Then moved to the freezer section, followed the directions, removed the two screws. Directions state to not remove them but I had to in this case. Unplugged the ice maker and removed it from the freezer. I installed the two mounting screws then tried to plug the electrical connection back in but had to use the adaptor cord furnished in the kit. The cord was a little long but I tucked it in and mounted the ice maker. Turned it on then turned the refrigerator and water back on and in a few hours had ice! Very easy to do!
Parts Used:
Ice Maker
  • Robert from Auburn, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 23 people found this instruction helpful.
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Switchlight was broken on tennant's refridge
as described, I used a thin screwdriver to wedge in and pull down existing, broken switch. I was able to pull it down about a 1/4 inch, but wasn't quit able to disegage it until I gripped it with pliers. I then pulled it out, unplugged the old switch, plugged in the new switch, and carefully tucked the wires back into the fridge and snapped the new switch into place.

10 minutes total.
Parts Used:
Light Switch
  • Mark from Somers Point, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
10 of 12 people found this instruction helpful.
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broken ice maker
removed 3 screws unplug and remove old unit. install two screws install new ice maker, tighten screws plug in and turn on. had ice in 20 min.
Parts Used:
Ice Maker
  • robert from bensalem, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Will not make ice
Bing , Bang, Boom.
Parts Used:
Ice Maker
  • GEORGE from ELIOT, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 23 people found this instruction helpful.
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Freezer not getting cold enough to freeze ice cream
I took the advice off of your website about the only thing that will fix
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
Parts Used:
Run Capacitor
  • Gary from ROSETO, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Refrigerator to warm
Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long
Parts Used:
Run Capacitor
  • Lloyd from PITTSBURG, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Unit had stopped making ice
Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.
Parts Used:
Ice Maker
  • Ron from ORANGE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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Fridge keeps cycling on and off and a clicking sound happens every time compressor cycles.
I opened the back panel of the fridge and exposed the compressor. Unplugged existing run capacitor and installed new one with the addition of the sleeve that is stated must be installed around the run capacitor.
Everything I read and on this web site says that based on these symptoms, that the problem is the run capacitor. I searched and search for a part called a start relay which plugs in to the compressor. This run capacitor plugs in to this other part which I take as the start relay.

Installing this run capacitor did not solve the problem. The fridge compressor keeps cycling on and off. Freezer doesn't keep as cold as it should.
Parts Used:
Run Capacitor
  • Kirk E from GRASS VALLEY, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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broken auger in the bucket assembly.
I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.

p.s. I didnt use any tools, but to satisfy you I select nut driver.
Parts Used:
Ice Maker
  • Chip from Mandeville, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 9 people found this instruction helpful.
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Ice Maker would not fill.
Was concerned that new icemaker was quite a bit different than the one we were replacing. Called GE to confirm it was correct.

Went ahead and installed the unit, using the supplied electric cable adapter.

A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.
Parts Used:
Ice Maker
  • Charles from Keller, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
Light Switch
  • robert from FRANKLIN SQ, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 10 people found this instruction helpful.
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The Icemaker failed to make ice
I pulled the refrigerator away from the wall and turned off the water to the refrigerator and unplugged it from the wall. After removing the icebucket from the freezer I located the mounting screws, loosened them, unplugged the electrical connection below the icemaker and carefully removed it from the freezer. I unpacked the replacement icemaker, matched it against the original and attached the electrical connection adapter. Using the slots provided on the new icemaker I placed it over the mounting screws after aligning the water inlet pipe properly. I tightened the mounting screws while maintaining the icemaker in a level position. I plugged in the electrical connector. Then I replaced the icebucket, plugged in the refigerator back into the 110VAC outlet, turned on the water and repositioned the refrigerator in it's normal position.
Parts Used:
Ice Maker
  • Dean from Folsom, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 16 people found this instruction helpful.
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no ice made
Performed self test.turned off ice maker switch four 5 minutes.Then turn on switch,within 10 seconds,pushed ice paddle 3 times,with 1 second in between each push.Push all the way back and release. Ice maker should cycle and squirt water. My ice maker did neither.I unplugged cord from fridge.So i replaced the ice maker.After a couple of screws had ice again !
Parts Used:
Ice Maker
  • Robert from San Marcos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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All Instructions for the XTS21FGKCWW
16 - 30 of 150