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CANNOT INTALL A BROKEN PART
I ORDERED THIS PART AND IT CAME SEVERAL DAYS LATER AND IT WAS BROKEN. I SENT IT BACK WITH A BIG NOT SAYING A REPLACEMENT PART MUST BE IN A BOX FOR SHIPPING. THE SECOND PART CAME, NO BOX, AND IT WAS BROKEN. SO AFTER THREE WEEKS PLUS IT IS IMPOSSIBLE TO DO ANY INSTALLATION. I THINK THE SHIPPING DEPARTMENT IS BROKEN AND NEEDS SOME HELP.
This is the second time that I received the same part broken because of poor packaging at the factory. When I spoke with customer service after the first one arrived in pieces I suggested that they advise the shipping department to change how they ship delicate parts. Nothing changed. Same result.
I removed the outer cover and exposed the inner workings. I watched a video on partselect.com to show how to remove and replace the Diode. I followed the instructions and it was very easy to replace.
Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.
Now the Microwave works just like new! Cost me less than $100 for all parts.
The plastic door key (latch) broke where the spring attaches.
I took off the inner plastic frame of the door, removed the broken part, hooked the spring up to the new latch and replaced it into the proper alignment holes, and works perfectly. It was less than a 5 minute repair.
Use knife to peel back molding around latch openings. Pull down on plastic latch part, pull out bottom and tilt up to remove broken part from spring. Tilt top of new part inward and connect tab to spring. Push in bottom of latch and snap. Replace the molding by pushing all around the door frame.
Used a putty knife to take off the edging inside the door to have access to the latch. Put the new part in and attached the spring. Replaced the edging and job was complete.
Got part from you in one day - great- watched utube video on removing molding and reinstalling. Video was longer than time to fix all need to do was remove molding and install the door latch - it is made of plastic with a hook on which to attach spring. Hook breaks and therefore door does not close
Replaced with new motor from Parts Select. Part was a correct replacement for the old one. perfect fit. Works like it did when it was new. I will recommend Parts Select to anyone. Thank you very much. I would definitely use your company again in the future. I saved $30 by not using parts from GE.
