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No water in machine, can not wash dishes.
Turn off water, disconnect power cord, remove front kickplate. Remove 2 screws that hold the water inlet valve, pull it out, disconnect electrical connection, disconnect water supply.. Check the inlet valve with volt-ohm meter for continuity. If it is good, then the valve is stuck shut. The ohm reading should be in the 900-1100 range. Replace valve, installation is the reverse.
Got the wrong part.......NEVER got an answer to my 3 emails to customer service to find the correct part
I ordered the wrong part....needed their help to locate the correct part. Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?! Horrible customer service
First of all, I quessed at what was causing the droning noise. It seemed that it started when the d.w. was draining. I looked at various sites to try and figure out what was causing the noise but they all wanted money up front before they would discuss the problem. I gambled that it was the drain pump figuring that, oh well at least it's a part I won't have to replace in the future. I got lucky, the noise stopped with the part I bought. The only issues were the wiring harnesss wasn't the same as in the video I used. Overall, your service was very good. The thing I'm disappointed with is the fact that my expensive Bosch d.w. had to be repaired.
Getting to the part at the bottom of the dishwasher was a little pain.
Everything went great installing the new drain pump. Our dishwasher works like it’s brand new again. I would recommend part select to anyone that needs to repair their dishwasher parts or any applications parts.
When loaded, the lower rack would fall off the rails
The problem and solution were described on the internet. I ordered a set of 4 wheels for $43+. I received one wheel. When I called Drew told me that the order was correct, but the description on the web page was wrong. He was to sent me a return label, but it has not arrived. Since then I went to the Bosch website, found the set of wheels (Part 10016657) for $42. They have been installed and the problem seems to have been fixed.
shut off water, pull dishwasher out, took side insulation off, unhooked what was connected to the float switch and replaced the new with the old. Reconnected everything and put insulation back and wa-la , all done
The video pretty much showed it all except...if you have a custom panel on the front like ours did. In that case, yiu have to remove the torx screws along the top PLUS to extras in the side of the part that protrudes into the tub of the washer. Those two are key to releasing the front panel and are also held in with fairly flimsy spring steel so be careful. Otherwise, pretty easy to do.