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Frost in freezer, fridge not cold
From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.
end piece broken that held bar on freezer door shelf
attached the bar to the end piece and slipped it into the proper opening. Easy I ordered the piece one morning and received it the next morning. Great service.
I talked to a human who spoke english and was pleasant. She managed to work with me in a timely fashion to order the desired piece of Kenmore refrigeration equipment in less time than what iiwas trying to do myself on the internet. Her knowledge that was very valuable made this experience exceptional and memorable. However, the price to replace a crisper drawer is ridiculous.
The front piece had to be removed by slipping it off the broken drawer and then slipped back onto the front of the new crisper drawer. The bottom did not exactly go where it was designed to go so there remains a gap. I could use tools or forcably try and pry it into place so it is flush and pretty but the thought of breaking it sends my wallet into seizures.
Removed shelf brackets to allow the removal of the evaporator sheetmetal cover. Unpluged wires to thermostat ,removed defrost timer and plugged in new timer,(front left lower kick panel). Cut and resoldered wires to new thermostat reinstalled thermostat and cover in reverse order. I knew what parts I needed and how to repair the unit,however your customer comments were spot on and would help anyone perform a successful repair (you provide a helpful service for the public)
Refrigerator was not cooling and the motor was running constantly
Having tried PartSelect.com before, I was very comfortable with the process. Input my symptoms and the feed back I received was that one of the 2 things (Defrost Timer or Defrost Thermostat)might need replacement. Since the cost was not much and over night shipping would cost more than the product, I decided to order both the parts. Changing parts was a breeze. The instructions posted by others on your web site were very easy to follow. You guys save me a bundle every time I have any thing going worng with any of my appliances.
The original support was broken, tried epoxy and it only held for a few months before breaking again
All I had to do was remove the original support that was on the inside wall of the refrigerator, which I had to use pliers since there were broken pieces, and then I just snapped the new one into the three holes provided for this support. The crisper drawer works fine now. It literally only took about 1 minute.
refrigerator shelf guard kept falling off, causing everything to come crashing down
Simply popped the new end caps into place with the old guard and now it is tight and secure. Easy Peasy. Of course all this is after the operator at PartSelect ordered the right part for me; I had ordered the freezer door end cap, not what I wanted. I received the correct part the very next morning. Returning the wrong part was a breeze too.
Temperature in both freezer and fridge sections to warm!
Dear Part-select, I had a fridge that was not working food was melting in the freezer, Beer was warm. You get the picture anyway using your site I found the parts needed to to fix the issue in fact I ordered two parts one fixed the issue 50% and the other like 30% of the time! both parts with overnight shipping were cheaper than 1 part if purchased at our local appliance part outlet:) not to mention the cost of a repair person. Thanks again! . Keep up the good work
Tom Houck Spokane, WA Houck Photo 509-723-3418 tomhouck1@comcast.net
We took the door off and replaced the pastic washer. Found out that the repair people never informed us that the door itself has a bit damaged so this repair would have to be done over and over. Nice way for them to make money off us. We were able to fix it so that it will last a LONG time. Sometimes it realy can pay to do-it-yourself!
A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.
They were the wrong parts. I read a question another person asked and it advised to order these parts. Didn't want to waste my time anymore and threw them away.
