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dryer making noise. order parts
YOU NEVER SENT ME THE PARTS!!! I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!
Bulb worked for a couple days and has now burned out, filaments dangling
To replace the light bulb, I removed the screw and the cover, unscrewed the old bulb, replaced with the new bulb and replaced the cover, securing it with the small screw. It worked appropriately with normal use for a few days and then I noticed the light was not coming on when I opened the door.
I removed the cover and pulled out the bulb to find that the filaments inside are dangling and burned through. I need them replaced, please.
Dryer kept throwing the E1 error indicating the thermistor needed replacement
Unplugged the Dryer first. Removed the two screws from the bottom panel using a 1/4 socket and removed the panel by pulling down and out. Reached behind the blower and removed the connectors from the old thermistor and then the thermistor itself by removing the two 1/4 inch hex head screws. Replaced with new part and after screwing back in, reconnected the wires and replaced the panel. From start to finish, it took me about 20 minutes.
I researched causes of the noise, zeroed it down to the idler pulley. I then got the dryer schematic and took the dryer apart after disconnecting the power and the vent. i did not have to remove the drum, the idler pulley was easily accessible once the top and back panels were removed. I simply removed the drive belt from tension off the pulley, removed the old pulley and installed the new one. Once finished the dryer was running whisper quiet.
I googled the problem and determined that the thermistor was faulty. I found your web site from which I ordered the replacement part. The part arrived within a week. The replacement was not particularly difficult, but the space was very tight (without removing more panels and covers). I just kept at it and got it installed and the dryer works fine now. There are several pertinent videos on you tube, none of which were my particular model, but the combination of them led me to a successful installation.
Very easy repair... The video was really helpful too. I was able to find a different video that was closer to our model. (Front Loader HE) It probably took me a little longer than needed but I took the time to shop-vac everywhere I could, since it was all easy to get to. I opted for next day shipping so the shipping charges were more than the part. Tools I used were: Cordless drill-screw driver, 1/4in. socket, Phillips head bit and needle nose pliers for the control panel connections. Thank you again for making this so easy. Saved us a lot money by not calling an appliance repair tech.
Removed the top of the unit. Then removed the control board by removing a few screws. Next was to take the top portion of the front of the unit away from the frame by removing the upper level of screws and loosening the lower row of screws. This allowed me space to clip out the faulty door switch and connect the new part. Put it back together and the unit sings like a bird with a worm!
Took door off with a Phillips screwdriver went to hardware store with door so he could match up the 6pt screwdrivers that were needed. No more then 1 hour to do.
Remove top, remove two front panels, remove rear panel to access drive motor release tensioner. Remove drum to access to heating element enclosure. Replace and reinstall after vacuuming all accumulated lent.
