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Lights out on refrigerator
Unplugged the refrigerator, Taped around the edges of switch as I had read to prevent possible scratches, used very thin flathead screwdriver to pry out old switch, unplugged old switch, plugged in new switch, put it back in opening, plugged fridge back in, and I had beautiful light! Hardest part was unplugging the refrigerator!
I actually watched a YouTube video for LG refrigerators. The hardest part was taking the wire harness out. Mine was really stuck in there. But got it, put the new switch in and viola it worked. Yay!
Watched the video. Took the screws out, unplugged the connection and slid mullion off. Then plugged the new one in, slid it on and attached the two screws.
Pulled old gasket off by hand. New gasket was easy to install by pushing it into molded cutout in refrigerator door. Very satisfying to have no glitches in the seamless installation.
Wrong spring originally ordered and returned. No response to service and parts question additionally submitted.
Unable to complete repair due to lack of response to emailed question concerning another spring. No picture of spring in question on website making it impossible to be sure of comparability without clarification. Unable to call currently due to no in person support. Just stuck now without an answer. Frustrating to say the least.
After 10 years of service the right door gasket needed replacement.
It was SO easy. No clamps or brackets. Grabbed the gasket with pliers to get started removing it - just pull it out of the deep groove inset around the perimeter of the door. Within one minute I had the old gasket removed. Started installing the new gasket by inserting the top right corner 1st (pushing the new gasket profile into the deep groove inset on the door). Working around the top and right side slowly inserting the gasket profile into the deep groove around the entire door. You may have to "adjust" a bit by pulling on the gasket but within 5 minutes I had the new gasket in-place never having to turn off the refrigerator. YouTube has great "how-to" videos. It's easy!
Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock
Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
Replace with new switch. this is the third switch i have replaced in 10 years. the only part, besides a light bulb, that has gone bad. obviously this is a problem with this model for Kenmore, or just poor switch design.