Upper rack wheels had begun to break off. Shoddy design and materials.
I carefully followed the video instructions step by step. They were detailed, clear, and pointed out how to avoid installation mistakes. WIthout the video I would have been tempted to just figure it out myself - ("Hey, I'm a handy guy. How hard could it be, right?"). With the video I sailed right through with no dumb errors. The new rack adjuster wheel set is much sturdier than the Whirlpool original. It made sense to get new rack stops at the same time. Thank you, PartSelect.
Unplug the dishwasher,take the screws out of the coutertop,then slide dishwasher out turn it on its side. Then take a torx screwdriver and remove 2 mounting screws. Unplug the wires going into the motor and replace the motor with the new one. But you need to replace the grommet the motor shaft slides up into or it will still leak.
The factory guide wheel snapped off of the plastic rack support
I followed the installation instructions included with the kit, they are not the clearest or the most detailed but they allowed me to finish the job in under 15 minutes. Only one side was broken but I replaced both sides in the time. Not a big job and very easy for a DIYer with average mechanical ability.
Rack adjuster wheel broke. Had to replace entir unit.
The install video was invaluable, and made installation a breeze. Unfortunately it did not include instructions to remove the original adjuster — which was of a slightly different design as the replacement. I eventually got the old part off using a screw driver to pry the plastic snap connections apart.
All of the wheels had broken off and the bottom rack was hard to move.
It was very easy to pry off the old wheel assemblies with a screwdriver and pop the new ones in place. Although the part is called "wheel" it is actually the plastic piece containing two wheels. I thought it was a little confusing to just call it "wheel" as each piece has two wheels. It was an easy repair.
The only appliance that wasn't SS was my $900 dishwasher that was tiled-in when my kitchen floors were done...I can only replace it by removing the granite counter. I ordered the SS front and handle to update the look of the 4 year old DW and it was a really good idea. * screws later and it was done. The 'repair' took 15-20 minutes and the results are amazing. BTW...the parts took less than 2 business days to arrive...
Remove two screws at top that fasten dishwasher to cabinet. Slide dishwasher out to expose the two links that attach the door to the springs. Fit the new links to the springs and door.
I watched the instructional videos that showed how to replace the inlet fill hose/water inlet a couple of times. The repair was exactly as shown. No trouble at all.
The rack adjusters on the machine had failed. The wheels had broken off.
I did this repair after watching the video on PartSelect's website. It went exactly as it was shown on the video. The video did not show removal of the old components. None of the old adjuster parts need to be saved for re-use so if they break upon dis-assembly it does not matter. This project went about as well as a project could. I certainly recommend this repair using the parts on PartSelect's website. Very good!