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Part broken
We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope. Requested refund and ordered directly from factory.
I was stopped by the third screw on the roof of the oven, which was slightly rusted and would not budge in spite of using WD40! I had to enlist the aid of my son who arrived with better tools, including a SQUARE phillips head socket set. He also had to spend some time pinching and slightly reconfiguring one of the attachments in the back which did not slide together naturally. So, for an 82 year old retired housewife this was not as simple as it looked, but it was a piece of cake for guys like Erik with the know-how and the proper tools!
Repair was really simple. Saw that the outer shielding on the existing heat element had degraded and ordered a new element. Part was shipped to my house in two days. Actually took me longer to get the oven door off than to replace the element because the left bracket on the door was slightly bent. Element came out after removing 4 screws and disconnecting 4 wire terminals. I was able to do the repair inside the oven and did not have to pull it away from the wall as the wires were long enough to pull through. I used some painter's tape to tape down the disconnected wires so they would not fall back behind the oven. Then I used a needle-nosed pliers to slightly crimp the wire terminal to the heat element and screwed in the four screws. That was it! Never did this type of repair before and it was really easy. Also estimate that for my 20-25 minutes of work I probably saved over $200 in parts and labor if I hired someone to do it.
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.
We had to remove screws from the vent covers above and below the microwave, then there were 2 screws (one on each side) that attached the microwave to the oven. Once all of the screws were removed we had to pull the microwave out. Then we pulled the light cord out, removed the burnt out light and installed the new one. Then reversed the steps.
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.