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Inside oven glassed cracked.
First I removed the door from the double oven as instructed in the owner's manual. Then I removed the screws holding the door together. I removed the layers necessary to get to the inner door glass. Then reassemled it in the order that I had taken it apart. A total of 15 screws. My tip would be pay close attention to how you disassemble. Not only did we save the cost of a repairman but because of Part Select we got the glass for less than half the price quoted to us from Kitchen Aid for the part and delivery. Very satisfied with our experience with Parts Select
Installed a new thermostat and noticed the convection heating element wire had burned in two. Ordered new element and installed. Oven is currently working properly again.
Glass broke in the oven after I wiped is with a damp cloth after a cleaning cycle.
It went fine once you imbeciles sent the right part, thank you for miss labeling it on the website and costing me time, a week without an oven, and extra expenses. The inner GLASS is the inner GLASS, not the middle glass of a layered three glass door!
I did not take the door off the oven, i dissassbled it in place. all the visible screws on the door have to be removed. The "vent" air diflector or what ever it is , between the upper and lower doors has to come off also to access the screws that hold the front of the door on. The only confussion i had was the bracket that holds the third layer of glass. I forgot that it is held on with the same bracket/screws that hold the secound layer on.
I found some of the feedback posted on this site very helpful. Taking photos as I went along was also very helpful in remembering how to put it back together. There are several over-lapping pieces to the door and you have to be careful to put things back together in the correct order. Lining up the screw holes on the hinges with the door is also a little tricky.
opened door and secured the open position with a 3/8 allen wrench through the hole at the base of the support arm. (small bolt or other round, short object can be used). This locks the door in a 75% open position. Locking the door open allows easy lift and removal. Six screws and the door is apart. Clean and reassemble.
I ordered the part online and after recieving it I downloaded the manual from kitchenaid online and it explain exactly how to replace this part and I followed the instructiones and it worked with not too much difficult . It took me about an hour between reeding the instructions and doing the job itself