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The original microwave turntable was cracked.
The replacement turntable we received was an exact duplicate of the original. It was as easy as rinsing the new turntable, taking the old turntable out and putting the new one in.
REMOVED PANEL COVER [ 4 SCREWS] UNSCREWED 2 SCREWS ON LATCH DOOR ON THIS MODEL THE PART WAS IN TOO TIGHT OF QUARTERS SO I HAD TO LOOSEN A TOP PANEL SO I COULD RAISE PART HIGH ENOUGH TO RELEASE IT FROM A CATCH AT THE BACK OF THE PART. PUSH PART BACK, RAISE AND PULL FORWARDS. REMOVED 4 WIRES ONE AT A TIME AND ATTACHING TO NEW PART. REPLACED PART, TIGHTEN TOP PANEL AND REPLACED PANEL COVER.
1. Turn off the breaker. 2. Remove all of the oven racks. 3. Remove the oven door as per users manual. 4. Remove two 1/4" screws on the plate holding the broil element to the back of the oven. 5.. Remove two 1/4" screws in the front of the element holding reflective plate and element toward the front of the oven. 6. Carefully pull the element out enough to remove the wire spade contacts with from the rear of the element with long nosed pliers being careful not to let the wires go behind the rear oven cavity. 7. Element and top reflective plate assembly can now be removed from the oven. 8. The old element is removed from the reflective plate by removing four 1/4" screws. 9. Install the new element on the plate and reverse the procedure to reinstall the completed assembly into the oven. 10 Reinstall the door and racks, turn on the power and test.
Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit. JennAire book showed Part 74004458-halogen bulb part PS 11765655 was substituted. I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven. I need the correct part where do I return the unopened $29.95 bulb for credit on my card and receive the correct one????? Carolyn Sanders 817-319-6581 Order 21938961
EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB. RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES. MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.
Could not complete the repair due to broken part when arrived. Reached out to service department but have not heard back. Maybe email did not go through due to pictures attached of part condition once arrived.
We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope. Requested refund and ordered directly from factory.
Easy peasy. After using the shop vac to remove the glass fragments, 8 Phillips head screws were all that I had to remove. The schematic on this website was close enough, but I recommend taking pictures as you disassemble.
Caveat: I took it apart several days before I got the part, so I had plenty of time for my forgetter to work.
