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GC5NHAXSB02 Whirlpool Refrigerator - Instructions

All Instructions for the GC5NHAXSB02
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display lights flashed briefly and beeped
Remove many screws to access top electronics boxes. Remove 2 screws to open main control board box. Disconnect the 6 coded plugs. Release tabs holding board on box and transfer to new board. Install jumper on center of board in same location (not supplied with new one). Fit new board to box. Connect all plugs. Re-mount box and all covers and screws. Plug in and turn on power switch. Note:This repair was done after a long diagnostic process and downloading of the factory technical manual. Not recommended for the novice DIYer.
Parts Used:
Electronic Control Board
  • Jarrett Garcia from Palm Desert, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
73 of 89 people found this instruction helpful.
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Ice maker stopped making ice.
I first removed the power cord of the refrigerator from the receptacle. I then removed the screws (3 each) from both the emitter and receiver face plates with a phillips screw driver. I than carefully removed the connector to the each of the circuit boards. A simple pull maneuver. I removed the circuit boards from the face plates. I took the new parts and put them back in reverse order. I put the power cord back in the receptacle.
Parts Used:
CNTRL-ELEC
  • Thomas from Riverside, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
65 of 70 people found this instruction helpful.
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Missing the cap on the water filter, made it really hard to replace the filter
Removed the filter and put the cap on the new filter and inserted it as instructed on the filter box. Really easy now that we have the new cap.
Parts Used:
Water Filter Cap - Black
  • Pamela from Sacramento, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
65 of 78 people found this instruction helpful.
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Ice wouldn't dispense from the door.
Simple. Removed the outer ice/water dispenser cover with two screws on the bottom, then removed the ice door mechanism and replaced the small sealing door and door motor. Reassembled and tested . Works perfect. Replacing the door was neccessary as the foam gasket was worn and probably leaking air even though the motor was the real problem. I would absolutely recommend changing the door anytime you have to replace any other part. PartSelect is amazing...ordered the parts on Friday, had them in-hand on Sunday...all for less than $3.00 shipping. Will do business with again.
Parts Used:
Ice Dispenser Door Motor DOOR-CHUTE
  • James from Valrico, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
60 of 72 people found this instruction helpful.
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Light Would Not Go On In The Refrigerator
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
Parts Used:
Light Socket Kit
  • DANIEL from MINNEAPOLIS, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 78 people found this instruction helpful.
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The bin coupler broke in half
When I inspected the ice bin I noticed the bin coupler was in half. So I ordered the part. I removed the screw that held in the old part. I saved the two washers. Simply following the diagram on the website made reassembly a piece of cake. It is obvious which piece is the coupling as only it can fit the other coupling. I put the screw back in and it was done.
Parts Used:
Ice Bin Coupling Washer, Coupling
  • Dan from Huntington Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
55 of 62 people found this instruction helpful.
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Fridge made noise and the center post was HOT!
We have a side-by-side fridge/freezer and we experienced a hot center post (where doors come together) and the fridge made loud noise. Also, the (old) fan motor would start, but then quit, so our issue was the motor.

For me the repair was very easy, but for an unexperienced person it may prove to be difficult. If you must order a motor/fan, do NOT order the metal fan as a plastic fan comes with the motor. What's strange is the new motor is different than the old one, but it still mounted without any required modifications. I did NOT use the wire harness that came with the motor either as it was different too, but my old one was still good.

Check all of your parts as my fan had a cracked blade, but I used "superglue" and it's fine now.

Fridge stays cold and my wife had to lower the temperature in the fridge as she was blasted by the cold!
Parts Used:
Condenser Fan Motor Kit
  • David from Jefferson City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
53 of 59 people found this instruction helpful.
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Change Out Filter
It turn one turn on the filter holder, pull out and put new filter in done
Parts Used:
Whirlpool EveryDrop3 Refrigerator Water Filter
  • Baerbel from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
63 of 96 people found this instruction helpful.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
Parts Used:
Icemaker Motor Kit
  • ANDREW from DURANGO, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
56 of 76 people found this instruction helpful.
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my icemaker stopped working. I think the motor was too weak to release the cubes
Removed two screws and popped loose the ice door. Disconnected the single electrical connector. Slid out the old, slide in the new. It worked like a charm. - Still dissappointed that the whirlpool icemaker broke after only 2 years, but the new one works great!
Parts Used:
Ice Maker Assembly - 8 Cube
  • Keith from St. Peters, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
51 of 65 people found this instruction helpful.
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ice dispensor didn't work
removed front cover to the ice maker. checked the electric motor to if it was frozen. Moved it back and forth. Still didn't work. Removed electric motor by removing four screws. Found that electric motor would work when laying on its side but not when correct position. Guessed it was a short in the motor but the motor is completely sealed so simply replaced the electric motor. Removing and replacing the motor took less than15 minutes. Motor and seals were less than $100.00
Parts Used:
Washer Ice Auger Drive Motor Washer Seal
  • bret from enid, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
51 of 71 people found this instruction helpful.
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Ice maker quit making ice
While looking for parts I read the advice on you web site under the ice maker parts. I also had problems reading the LED codes. They would change each time I unplugged the refrig and powered up. I took the other guys advice, ordered the emittered and receiver and the next morning I had ice. GREAT service guys, thanks. Also the part was on my door step in 1.5 days. Sure beat an expensive service charge.
Parts Used:
CNTRL-ELEC
  • Gerald from Fulton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
41 of 43 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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old condenser fan motor shaft was loose and it made the spinning fan blades shake and cause noise
The procedure was straightforward. I removed the cardboard backing on the lower back of the refrigerator to expose the fan unit. I then undid the electrical harness at the fan. I then removed the three screws securing the fan motor to the metal bracket. This is the hardest part in that I had to reach through and get to the screws with my small tools. I then removed the old motor and blades and placed the new motor and blades. Again, a bit tricky trying to get the three screws mounted into the bracket...small tools and hands helps. After that I used the electrical harness supplied with the kit to plug into the new motor and I was done.
Parts Used:
Condenser Fan Motor Kit
  • Christopher from Snow Camp, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
40 of 43 people found this instruction helpful.
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Light Switch broke
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
Parts Used:
Refrigerator Door Switch
  • James Richard from St. Cloud, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
44 of 60 people found this instruction helpful.
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All Instructions for the GC5NHAXSB02
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