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I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk
Took off refrigerator door from top hinge and lifted off. A little difficulty getting worn out parts off (needed dremel to drill out worn plastic); replaced with new parts, the screw head holding on the part was starting to be worn as well but still worked. If I hadn't got to this repair soon the bottom of the door aluminum would have total worn out as it is, it has a deep groove but not noticeable. The new cams also force the door closed tight instead of slightly ajar at times.
When I took the pan out of the box, it was not the exact same as the one I had. But it fit perfect. The only hard part was the fact that it looked so good I had to clean the entire fridge side. (Smile)
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
1. Unplugged refrigerator. 2. Emptied Freezer. 3. Removed Ice Maker. 4. Waited a few hours for ice to melt around back panel & nuts. 5. Removed back panel and the cover over fan and fan motor. 6. Waited many more hours for ice to thaw over fins, wiring, etc. 7. Easily replaced the bi-mental defrost thermostat. 8. Replaced panel, fan cover, ice maker. 9. Plugged in refrigerator and waited a bit.
This worked! Yahoo.
p.s. I am a 65+ year old mechanically minded woman. :-)
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!