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Upper rack wheels had begun to break off. Shoddy design and materials.
I carefully followed the video instructions step by step. They were detailed, clear, and pointed out how to avoid installation mistakes. WIthout the video I would have been tempted to just figure it out myself - ("Hey, I'm a handy guy. How hard could it be, right?"). With the video I sailed right through with no dumb errors. The new rack adjuster wheel set is much sturdier than the Whirlpool original. It made sense to get new rack stops at the same time. Thank you, PartSelect.
Unplug the dishwasher,take the screws out of the coutertop,then slide dishwasher out turn it on its side. Then take a torx screwdriver and remove 2 mounting screws. Unplug the wires going into the motor and replace the motor with the new one. But you need to replace the grommet the motor shaft slides up into or it will still leak.
The factory guide wheel snapped off of the plastic rack support
I followed the installation instructions included with the kit, they are not the clearest or the most detailed but they allowed me to finish the job in under 15 minutes. Only one side was broken but I replaced both sides in the time. Not a big job and very easy for a DIYer with average mechanical ability.
Rack adjuster wheel broke. Had to replace entir unit.
The install video was invaluable, and made installation a breeze. Unfortunately it did not include instructions to remove the original adjuster — which was of a slightly different design as the replacement. I eventually got the old part off using a screw driver to pry the plastic snap connections apart.
All of the wheels had broken off and the bottom rack was hard to move.
It was very easy to pry off the old wheel assemblies with a screwdriver and pop the new ones in place. Although the part is called "wheel" it is actually the plastic piece containing two wheels. I thought it was a little confusing to just call it "wheel" as each piece has two wheels. It was an easy repair.
Remove two screws at top that fasten dishwasher to cabinet. Slide dishwasher out to expose the two links that attach the door to the springs. Fit the new links to the springs and door.
I watched the instructional videos that showed how to replace the inlet fill hose/water inlet a couple of times. The repair was exactly as shown. No trouble at all.
The rack adjusters on the machine had failed. The wheels had broken off.
I did this repair after watching the video on PartSelect's website. It went exactly as it was shown on the video. The video did not show removal of the old components. None of the old adjuster parts need to be saved for re-use so if they break upon dis-assembly it does not matter. This project went about as well as a project could. I certainly recommend this repair using the parts on PartSelect's website. Very good!
WARNING!!! This is NOT the grommet that goes on the "pump stem" in the center
I purchased this misguided by the official response to "Doug" on April 17, 2018, which at the time was labeled as "most helpful". This is NOT the little grommet in the center. This is a big grommet that goes no the supply pump. This is #14 in the diagram. (#15 is actually the clamp that holds it). If you are looking for the little grommet that goes on that stem on the central recirculation pump, that part is not available, it only comes fused on the sump, and for replacing the sump you have to disassemble the whole bottom part of the dishwasher, pumps, sensors, valves, hose...even this big grommet. A lot of work, and since you are at it, you might want to replace both grommets. If you need THIS big grommet (#14) only, then it is not so much work, just take out one clamp, one connected cable, and the grommet to replace. But check if your machine has reusable clamps, because if not, you might want to order a new clamp. Good luck!
Removed old gasket, cleaned track and replaced gasket-also quit using Cascade pellets and went back to using Cascade powder with a numerical "rating" of 6. The pellets of even 10 caused the washer to leak, obviously too much foam would not float the float to actuate the pump.
Dishwasher door falls down as soon as it is unlatched and moved just a few inches open
This kit comes with the link cords and the balance wheels. I only needed the cords. I undid the set screws under the counter edge and slid the Dishwasher out from under the counter. One of the links had a broken cord and the spring had snapped to the very back of the space and was a bit hard to find. I used the good side as a guide to see how to thread the cord correctly. I did not replace the wheels since they appeared to be in good shape and looked like they might be a bit more difficult to replace than just the cord. For a second I thought I had ordered the wrong part because the new cord's attachment point at the hinge did not look exactly like the originals but the new design worked just like the original. I did need one other person to help stretch the spring and hold the door in the best position so I could attach the cord to the hinge. It's working perfectly now and I saved the wheels in case I need them later.