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Gear-worm teeth stripped, teeth on pinion shaft worn to sharp edge and case gasket dried out. Not bad for a 20 yr. old mixer.
Looked at the mixer schematic form your website,which made it easy for me to take it apart. Once it was apart & all the grease removed I disassembled & cleaned all the drive parts. Saw what was warn, ordered the parts from you. Three days later received the parts, everything fit perfect. Added grease,assembled the mixer and it ran perfect, good for another 20 yrs. Thank you for making it so easy to repair an old mixer in just over two hours. Rolf
Attachments would not work, spindle turned erratically, with no power
Punched out the roll pin to remove eccentric from spindle, undid 5 screws (after removing trim ring), and removed 4 screws to undo the motor housing. Make sure to keep the one screw with a lock washer in the BACK of the housing. Undid the screw on top to remove the back of the motor housing to take out the strain relief grommet, prior to removing the motor housing. Scraped the excess grease into a tub to re-use. Pulled out the shaft, and lifted out the old (stripped) gear and plopped the new one in. Make sure to mark match points for parts, and put the pins back in in the right order. You have to put the 5 screws back in before sliding the trim ring on, and putting the roll pin back. make sure all gears mesh and test before snugging the motor housing screws. Be sure to orient the strain relief grommet securely, and be careful of the filter plates in the back of the housing (they're brittle). putting the grease back is like frosting a cake. Save a little for the planetary ass'y.
remove the back cover part # 36, remove the top cover part # 1 (by removing the chrome ring parate # 28, the mobile disk part # 25 and six screws part # 24). This done, remove the system parat # 38 to release the Pevel Pinion Center Gear part # 15 and remove the damaged part and put the new part. The install the removed parts in reverse order as they withdrew.
As I was using my mixer the spring clip broke off. I immediately went to my computer and googled you. Twenty-four hours later the part had arrived and I installed it by removing two screws, holding the spring in place and replacing the screws. At the same time a repairman was in our home repairing our drier and I felt so empowered by my repairmanship that I nearly asked him to leave! Thanks for your extreme promptness and readable parts chart.
plastic outer casing on tightening screw had broken
This is the tightening screw that holds the attachments into the motor unit of the mixer. Found your web site and reordered 2 replacement pieces (in case one breaks!). Very EZ and user friendly. Thank you!
A part required to operate the bowl lift had failed, "broken in half". I removed the base, by removing 4 large philips head screws, then removed the pedestal which housed the broken part by removing 4 more large philips head screws. I used a hammer and punch to drive out the split pin, a pair of pliers to remove the cotter pin and replaced the broken part.
Broken lift arm. Could not raise the mixer bowl to the rotating mixer blade.
Separated the mixer head from the pedestal and base by removing four bolt/screws (It is not necessary to separate the base and pedestal) . Rotated the lift arm to the raised position (a screwdriver might come in handy since the broken part might impede access) and removed the cotter pin (using needlenosed pliers) on the broken lift arm. Then used a hammer and a small hex driver to punch out the lift lever retaining/actuating pin. This allowed me to pull out the lift lever and replace the broken part with the new lift arm. It was a simple matter to then replace the lift lever retaining/actuating pin and the lift arm cotter pin, and reassemble the mixer head and pedestal.
The smallest gear was broken, so we got the worm gear and bracket as well as a new gasket and some lube to grease the gears
We disassembled it with the help of a YouTube video from partselect. We saw the damaged gear, removed the 4 screws to remove it, cleaned all the old grease out with rags so it wouldn't be contaminated by metal shavings. We reassembled it per the YouTube video and it works better than ever!! Make sure you remove the roll pin before trying to pry off the planetary plate, because I watched a different video first, which didnt tell me that and i bent it a bit.
Looked for the probable cause from a U-tube video, then found the parts list and repair video on the PartSelect website. When the parts arrived within 3days the shipped email had a video on exactly how to complete the repair. Repair video was very well done and easy to follow.
I removed the pin from the outside shaft,then removed all screw around the body of the mixer,then removed the top case out,took 3 screws out from the the gear assembly case......punched the pin out of worm gear then release the little shaft out from the case,replaced a new one....then starting go backward till completely all assembled don't forget lube grease to all gears and test run good very smooth.........it's ok
Two flat head screws removed, swapped out the latch, and replaced. The entire repair took about two minutes. Price was acceptable given the worth of the mixer.
First of all I found the part in no time flat and ordered it early afternoon and it was at my door within 24 hours! My son was off work one day and I asked him if he needed a job to do and he said "sure". So I showed him the new part and where it goes and in less then 10 min it was working. awesome!
Removed the two screws that hold the bowl spring in place. Removed broken spring. Replaced broken spring with replacement spring. Tightened two screws that hold it in place.