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Freezer worked, refrigerator didn't. Ice build up on coils.
Unplugged refrigerator. Emptied freezer and removed ice maker and cover, need to unplug fan. Defrosted coils with hot water. Cut wires to thermostat as close to it ad possible to leave extra wire in case of an error. Stripped wire in new thermostat and put in shrink plastic then the wire crimp connector joining both light blue wires making sure wires were in before crimping them. Repeated with other dark blue wire. After used the heat gun to shrink the protective white tubing. The only thing i found not satisfying was tge tubing. It was too wide and too small. When i shrunk it did not cover the whole connector and was loose. I had to use a glue gun to cover both ends of each wire connector. Hope this helps other users.
Ordered part easily with modal number ( they tell you where to find it). Received quickly and snapped paper in. They also had a video instruction. Will definitely use again!
The evaporator coil is behind the freezer. Remove the rack that makes the shelf and remove two 1/4” hex head screws I the back of the freezer to access the coil. I used a hair dryer to melt the ice off the coil. The thermostat clips on the refrigeration pipe to the coil. Remove the old thermostat and cut the wires at least a few inches from the thermostat. Clip the new thermostat on the pipe and strip about a 1/4” of the wire ends. The electrical connectors (provided with the new part) must be crimped to connect the wires.
Super easy it took no more than 5 minutes to replace the fridge door racks. Starting from opening the box when it arrived to closing the fridge door with the new racks in place. no tools needed, except a knife to open the box.
I hesitate to say anything since I did exactly what their video told me to do, and it fixed the problem. Couldn't be happier. Was positive I was looking at 1000$ for a new fridge. Love being able to fix it by installing 15$ part myself. Thanks guys.
The freezer was still making ice, but the fridge portion was barely cooler than room temp. I came to the website and saw that the defrost thermostat cured this problem over half the time. I was quite dubious because I don't see how that would affect the non-freezer part of the compartment, but since it was a cheap and easy-looking repair, I figured what the heck, lets see if that's it. Sure enough, it's like new again. I still don't understand it, but I'll take it. The repair itself is simple, just cutting out the old switch and splicing in the new. Two wires, and clip it to the copper tubing where the old one was. The switch is accessed easily after taking out four screws in the back of the freezer compartment. The only hard part was removing the ice-maker, and that's just because the two screws that hold it in are a little hard to get a good grip on. Alas, you have to get the ice-maker out to pull out the back panel, so there's nothing for it but to wheedle those screws out.
My husband watched the video on your website and found it very easy to do the repair. The repair company that diagnosed the problem wanted $210 to do it. The part I ordered was under $20, and after he installed it the refrigerator has been working great. We would highly recommend your site to anyone who needs to fix anything!