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Door would not auto close
I removed the screws on the upper hinge and removed the door. I removed the lower cam in about 2 minutes and had it replaced. The upper cam was a tight fit in the door and I resorted to vise-grips to remove it. Total time to replace cams and put the door back on was 30 minutes. This saved me $100. Thanks
Unable to set the cold-control to a sufficiently cold setting.
Linkage on the cold-control mechanism in the air diffuser assembly was broken. It was necessary to access the diffuser assembly from both the refrigerator and freezer sides of the unit. Re-connected the linkage between the diffuser and cold-control assembly; remounted the two combined assemblies . . . refrigerator working nicely now.
The actual repair took less than 30 minutes, including pulling out the refrigerator, performing the repair, and replacing the refrigerator.
Remove the screws holding the cardboard backing to the bottom rear of the refrigerator. Remove the screws holding the pump in place. Remove the electrical connectors and the water hoses from the pump. I needed the wrench to disconnect and reconnect the main inlet hose. Hook everything back up (the sizes of hoses and connectors are different). Replace the cardboard backing. Done!!
PartSelect was fantastic and I would recommend them to anyone! Online, Sears only showed a parts breakdown so I went to the service center. They could sell me an ice maker but PartSelect had the same ice maker for $35 less and it was on my door step the very next day! Mu husband plugged it in an we were on our way. You have been very easy to work with. I was amazed at the delivery time and I will use you in the future!
First I installed a defrost timer, (the old timer had burnt out contacts in it) It seemed to work for a few days, then went back to not comng out of defrost cycle, I then installed a defrost thermostat. It seems to be working better than before. I found out that maybe I wasn't running it cold enough. So I turned it up colder. Now it works ok for 2 - 3 days, then I check the Temp in the freezer and its up to 6o. So I manually reset the timer and it works for 2 - 3 days. Don't know what to do now to fix it.
I removed the glides under the edges of the meat pan, remove the old pan, put the new pan in and replaced the glides. I was very pleased with PartSelect. I ordered my part, and it arrived the very next day. I will definitely order my next replacement part thru PartSelect.
stopped cooling,the compressor would come on and shut back off.
pull the fridge out away from the wall and hope you have a long flex water supply hose.remove cardboard cover,oh yea unplug fridge first.unplug wire from the relay.flip the wire retainer off the relay and pry it away from the compressor.pull the 2 prong capacitor off and then reverse the steps to reasemble. skip the middle man at the local appliance shop.i waited 2 weeks for him to get the part and gave up.your reg shipping got it here in 2 days.
Mine is a simple tale of the missing ice cube dispensor guide. When we moved, the guide was missing so when I built our new home with a kitchen in the basement I wanted to hook up the ice dispensor but when I did, the ice cubes always fell off to one side. I decided to order the misssing part on-line. I ordered it paid for it and then received it the next day-wonderful. Within ten minutes, I was ready to go. Thanks for great service. Rick Davis, Bloomington, IL.
Ice maker auger motor runs but wouldn't dispense ice
My Kitchenaid side by side freezer has an ice dispenser on the door that would not dispense ice. The electronic door opened and the motor would come on with a repeated clicking noise. The Auger would turn with a few ice cubes in the bin, but not under load. After ruling out a clogged chute, I figured that the motor was stripped. The rod that turns the auger is a hexagon shaped piece, much like a screw driver you would use with your drill. After years of breaking down ice, it stripped the hexagon key in the motor, and would just spin under load. Now, PAY ATTENTION TO THIS PART. I looked online for a repair and saw a very similar motor repair that involved taking off the front panel and electronics. I did this, and ran into a solid piece of plastic with no way to get to the motor. I then looked at the inside of the freezer door more carefully. About 2/3 down I saw a small panel held in place by four 1/4 inch hex nuts. What was a 15 minute job, cost me over an hour removing and replacing the front of the freezer. Anyway, the replacement motor fixed the problem without a hitch, and now we have ice. Of note, this is the second repair of this ice maker system, after first having to replace the ice maker itself. And, this the second Kitchenaid built in refrigerator of this model as our first had ice maker issues and was returned as a recall. It is only 5 years old.
Turn off water supply too ice maker and unplug the fridge power. using a nut driver remove one bottom screw from the bottom, near the front. The other two from the side atop the ice mold. (loosen screws and ice maker will lift up and off.) I set the ice maker on the counter, snapped of the front cover by hand. using a phillips driver, remove two screws near the bottom corners.(they go through the circuit board into the ice mold) circuit board in one hand, other end of ice mold in the other, slowly pull apart about 1 inch. remove the silver colored "on, off" bar at the end by snapping the retainer out of the ice mold. (the silver bar stays with the circuit board end) Watch how the ice guide(white fingers stationary on side of ice mold) hooks too the ice mold on each end. swap ice guide to new ice mold, insert three guide pins on end into holes on the circuit board, while holding ice guide onto ice mold, watch rotation bar while inserting into motor.(it only splines one way.) when each piece is lined up, simply push together and reinstall two screws. snap circuit board cover into place. reinstall ice maker into freezer in reverse order.
This was a pretty easy repair...I removed the retaining screws and slid the assembly off its tracks. Disconneting the wiring hardness was a pain but after a few minutes I had that off (use gloves, it gets cold in the freezer after a minute)
Once I had the unit completely out of the freezer the replacement part took only minutes to replace.
Reversed the process putting the ice maker back in - a few hours later my ice buck was full again.
Ice Maker quit working. Seemed like a water supply issue but when I read the other reviews, I decided to install and see. bolted the bracket on with three screws, slid in place. Nothing happened and about 10 minutes later, I heard the water release to the ise maker and have been making ice ever since.
Old motor was not resetting back to proper position halting ice production.
Removed the three motor screws pulled off old motor put new motor in place replaced screws and re-installed. It was producing ice three hours later. I originally tried to obtian these parts directly from Whirlpool in which twice they shipped me the wrong parts. Finally gave up on them and entered the whilrpool part number which crossreferenced to new part number which was correct the first try. Thank you!
This company is WONDERFUL! I ordered the wrong drawer the first time, but their return process was a snap and the correct drawer arrived the next day. It's great to know that there is someone out there with just about every part you'll need for about any appliance that is truly customer friendly.
