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★★★★★
★★★★★
Cathy W - March 21, 2019
Verified Purchase
Two orders for one drawer replacement. First one was delivered packaged poorly was broken.
The people that I dealt with were kind and had answers .The frustration however was that I had to re- order and pay for a replacement part before I returned the delivery of a broken drawer to receive reimbursement for the first order. Then wait for the correct papers to even return the broken part. Very inconvenient , it took 3 more calls to get that . It is now mid March and my first replacement order was in mid February. I would have appreciated a replacement part being sent straight away without having to send a broken drawer UPS and without being charged for a new replacement for the first replacement drawer that was delivered broken. ??
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