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Dawn
January 3, 2019
Bottom of handle is loose need to tighten or replace. How do I get it off
For model number GDE21ESKARSS
Hi Dawn, Thank you for your question. The handle is held on with fasteners. You have to push the handle to tighten on the door. If this does not work, then push the handle upwards to remove from the door and you can tighten the fasteners. I hope this helps. Thank you and have a great day!
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Carmen
July 13, 2021
The freezer handle does not stay on. I place it on both door mount (left and right) then I slide it to the right. I only hear a click on the left mounting but not on the right. Do I need a mounting bracket only? Or does the handle and 2 mounts need replacing?
For model number GDE21EMKFRES
Hello Carmen, Thank you for the question. We suggest checking the handle for damage first. It could just be a worn or damaged Handle Fastener Mount, PartSelect Number PS11763722. We hope this helps!
Hi Dawn,
Thank you for your question. The handle is held on with fasteners and you may have to push the handle to tighten on the door. I hope this helps. Thank you and have a great day!
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Rob
May 11, 2022
Do you sell just the end part to the door handle that screws onto the handle then slide onto the plastic mount attached to the door
For model number GDE21ESKFRSS
Hello Rob, Thank you for contacting us. Unfortunately the Handle Endcap is only sold as part of the Handle. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11736944. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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