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One axle cracked and broke off; another wheel was had fallen off and was distorted when it hit the heating element.
Removed all 8 wheels and inserted the new one after inserting the axles into each wheel. Replacement wheels had a much better connection to the bottom rack and do not anticipate any problems in the future.
The wheels on the lower rack of our dishwasher kept falling off.
Removed the lower rack. Took off the old wheels. Put the axles on the new wheels which took a little manpower, but became easier once you did a couple (there are 8 wheels). Then snapped the new wheels on the rack which was really simple. The new design is much improved to the old one. The wheels glide better, then they ever did. We're sorry we didn't think of this repair years ago and the cost was a fraction of the cost of a new dishwasher.
Removed two upper rack rail end cap stops. Removed upper rack. Replaced four old upper rack rollers (wheels) and installed four new upper rack rollers. Replaced upper rack in correct position. Installed two new upper rack rail end cap stops. The new end caps were different from the old ones, and the new wheels had shorter retaining arms than the old ones. Once observing the differences, the new parts fit properly and perfectly.
UNPACKED WHEELS AND CLIP. USING NEEDLE NOSE PLIERS SQUEEZED WHEEL TIP TO INSERT IN WHEEL. REMOVED OLD WHEELS AND RETAINER BY HAND. INSTALLED NEW WHEELS INSTALLED AND NEW RETAINERS
Dishwasher would only 'partially' drain; dishes needed more rinsing.
Called repairman: announced that the drain pump was gone. Did not seem right. Went to the website. Found what I was looking for. 49% of the time it was a check-valve issue; only 26% of the time was the pump the problem. Took the unit from under the counter; got it on its side; removed the drain pump. Found my first check-valve, but thediagram showed a second lower one toward the sump. Having located both and purchased two valves and and the lower holder piece, I was ready to finish the job. Quarter-inch nut driver and a screw driver and the valves were in and the drain pump re-installed. Most difficult in my case was getting the dw back into its spot and lashed down! Thanks for the good guidance!
took off eight philips screws on inside door panel which then exposed the broken actuator and missing spring. Replaced broken and lost parts and reset actuator in door then reinstalled inside door panel. Done and I'm happy not to have called service. Joe
After removing the screws, the front of the dishwasher easily came off. I put 2 screws back in to hold the control panel in place. I did not want that to dangle while replacing the part. The part came off easily after removing the screws. Everything went together easy.
The repair was easy. Removed all the screws from the inside door panel, approx. 11. Watch out for that last screw as there isn't anything else holding the outside panel, inside panel and control panel together other than those screws. I then unplugged the old dispenser backed out another 6 screws and replaced the old dispenser with the new one. Put it all back together within about a half hour.
I removed the old seal, cleaned behind it, and then put the new seal in. We saw a video on You Tube on how to do it. Partselect also sent instructions on a e mail with the order receipt. We enjoyed working with you guys. Your customer service representative was very nice and accurate in sending out the part. All went as she said it would. Thanks!!