Refrigerator Auger Motor

Hello Beth, thank you for your question. You should be able to complete the repair yourself. Here is some information we found online. You'll need a screwdriver with one of those small square heads and a small socket wrench. Remove ice bin. Unscrew 2 screws on casing surrounding the ice box in order to lift it up and out. Remove 4 screws from plastic piece beneath the ice box that the coupling is mounted to and is part of the ice chute. No need to remove coupling as you can lift this piece out (carefully) with it in tact. If you haven't already, unplug the fridge or turn off the breaker. [I didn't do this sooner because I wasn't sure how long the process would take and didn't want anything to spoil while I kept the fridge door open] The spring & rod with rubber washer can be removed and set aside. Unscrew 4 screws surrounding motor. Gently pull up motor (as it's attached to wires from below) and detach wires (it's like a thumb drive attaches to a computer). Then, simply re-attach the new motor and re-assemble in reverse order. I hope this helps!