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★★★★★
Roger D - July 11, 2018
Verified Purchase
repairr parts
received parts. icemaker started working before I opened box I am now debating weather to return unopened boxes.i
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Phil
October 16, 2017
How do you test sensors?No light is lit.How do you bypass these sensors to see if optic sensors are bad? Please let me know.Thank you
For model number GSF26C4EXB00
Hi Phil, Thank you for the question. No light would indicate a faulty emitter board and it will need to be replaced. Hope this helps!
I'm having problems with the water and ice. The water stopped dispensing and the ice maker works when it wants. It stopped working then a few days later it started working again. I have already replaced the water valve and the water filter. Please, help not sure what it is now.Thanks,
dianna
For model number KFIS29BBBL03
Hi Dianna, it does sound like a faulty control board. Thank you for your question and good luck with your repair!
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Skye
January 14, 2019
Our ice maker isn't making ice. We replaced the ice maker itself and the water inlet valve going to the ice maker. Still no-go. Discovered that the water line going into the ice maker is icing up. Fridge set at 35 degrees. Repair guy says that the heat tape wrapping the water line @ the ice maker is only getting 45v instead of 115v as it should, therefore one of the electronic boards is bad. Couldn't it just be the heat tape? Which board is potentially faulty?
For model number WRX980SIBM03
Hello Sky, Thank you for the question. If the repair man tested the heat tape and it is good but not receiving enough power it does sound like a board issue.Thank you for your inquiry, good luck with this repair!
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Jon
November 28, 2017
The fridge does not get cold enough and the freezer side does not get cold enough. Both sides are still working . What board should i try
For model number 10651173310
Hi Jon,
Thank you for your inquiry. If the refrigerator and freezer are too warm, I hope this helps. There are some parts that you will need to check to see which one is causing the issue. You will need to check the temperature sensor, the condenser fan motor, the electronic control board, the start relay, the temperature control board and the compressor. Thank you and have a great day!
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Barb
July 30, 2018
A service man for the refrigerator ice maker told me that the ice maker part of the control board in the back of the frig was damaged when we had a power surge but the part of the control board that ran the refrigerator was not damaged. Does that make sense does the one control board service both the ice maker and the frig. I didn't let him fix it.
For model number w10268630
Hello, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the appliance. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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Jennifer
July 15, 2021
All of the led lights in my refrigerator either do not work or they intermittently flash, would you suggest to change the led control board, if so what part number is that?
For model number KRFF507ESS01
Hello Jennifer, Thank you for the question. We suggest replacing the LED Control Board, PartSelect Number PS11737860. We hope this helps!
All 8 LED lights in my refrigerator are dim and flickering. in the past i have unplugged the fridge for 30 seconds and once plugged back in the lights are bright but that doesn't work any longer. would this control board be the answer?
For model number WFR757SDEM01
Hello Stan, thank you for the question. The issue seems to be with the Light Board and you may need to replace it, the part number is PS11702378. If you need help placing an order, customer service is open 7 days a week!
Whirlpool Fridge Side by Side Model # ISC23CNEXY02 (10 years old)
Ice Maker stopped working.
1. Ice maker drops ice, fills and makes ice.
2. This happens only when I turn the power to the fridge OFF then back ON. After the first cycle it stops working. I have to cut the power off then turn it back on for the ice maker to do one cycle.
3. Water pressure is good. Inlet and outlet valves work fine. Wires under the freezer door seem intact and the water tubes seem clear.
Any suggestions or troubleshooting advice would be greatly appreciated.
Regards,
For model number ISC23CNEXY02
Hi Leno, thank you for reaching out. Based on the description, we have concluded that the issue is with the ice maker thermostat, part number PS11740424. It monitors the temperature in the freezer to determine when to release the ice into the bin and start a new ice-making cycle. We would recommend replacing the thermostat to fix the issue. We hope this solves your problem!
Not sure which part we need. The fridge does not get cold enough, but there is ice behind the pantry drawer and the freezer works fine. We have defrosted multiple times. Any suggestion?
For model number wrf767sdem01
Hello Tammy, thank you for your question. We would recommend checking the defrost heater, the thermistor, damper assembly and the evaporator fan motor. If you check behind the back wall of the freezer and there is ice buildup around the evaporator that could be caused by the defrost heater not working, or the motor not blowing the cold air into the fridge from the freezer. I hope this helps!
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Aaron
December 3, 2021
I have had both the Receiver Control Board (part #18 in door schematic) and LED emitter board (part #28 in door schematic) replaced at the same time by a professional, due to LED not transmitting. After replacement, the LED is still producing the same problem of no red light, so no ice is being made. When I reset the wiring harness on the upper part of the door (on the outside) the LED red light will come on for 5mins or less, and then go out. This was the exact same scenario prior to replacing the part. What else would be causing the red LED to stop transmitting? The current part is brand new.
For model number WRX988SIBM01
Hi Aaron,
Thank you for your question. If your ice maker is in harvest mode, the light will be off. Leave it for 24 hours and then check it. We hope this helps! If you have any questions, please let us know.
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