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GSS20IEPHWW General Electric Refrigerator - Instructions

All Instructions for the GSS20IEPHWW
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Very high pitch whine. Not real loud but really annoying.
First I hired a repairman and he said that it was in the unit and would not be worth the expense to fix.

I started to research on the net and this was one possible source. ( evaporator fan). I had to take it apart to verify it. Then put it back together to use until the part came.

The next time went much faster as I did not have to take near as many screws out to access the fan motor. Very Happy to have it working fine again as a new relacement would cost $1200. Thanks much. Ron
Parts Used:
Evaporator Fan Motor
  • ronald from kissimmee, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
22 of 25 people found this instruction helpful.
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Noticed pieces of broken plastic in my ice cubes.
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Parts Used:
Housing Crusher Dispenser
  • G from Spring Hill, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Main circuit board wouldn't allow the compressor to come on
Removed old circuit board and replaced with new
Parts Used:
Main Electronic Control Board
  • Leonard from Keller, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
22 of 26 people found this instruction helpful.
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compressor would not start
Trouble shooting with meter to make sure all compressor windings were not shorted or grounded. Then check for voltage coming to compressor. Checked start capacitor. Everything checked out ok so I turned to overload or start relay. Over load ohmed ok but relay was not and a rattling noise was heard when you shook it.
Parts Used:
Start Relay Switch
  • Spenser from Adell, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
29 of 47 people found this instruction helpful.
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Freezer and Refrigerator both warm, frost buildup on freezer coil cover
De-iced cover and removed two phillips head screws and two 1/4 " nutdriver screws to expose coil, defrost heater and defrost thermostat. Deiced the coil and surrounding area with a heat gun. Removed two screws that hold the defrost heater in place, disconnected the wires to the original heater. The original assy. was a single quartz and the new one was a double quartz. This required rerouting the left wire along with the right one, but was no problem as the wire was plenty long enough. Re-installed the assy. with the two screws. I replaced the defrost termination thermostat, even though it tested good, because I have had experience in that it would be the next to go, and not to in-convenience the owner in unloading the fridge a second time. The only difficult part was fitting into the freezer compartment. As usual, order by 3p.m. and shipping is the same day and is a real joy to use Partselect.com
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat
  • James from Au Sable Forks, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
20 of 21 people found this instruction helpful.
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Ice dispenser door sticking open.
Unplugged power cord. Used a small screw driver to release the bottom of the control panel. Pulled it out and unplugged wires, then set it aside. Removed 4 screws from the housing shield and pulled it out. Now the solenoid assembly and related parts are accessable. I removed the solenoid assembly by loosening the top screw and removing the 2 bottom screws. This was the main problem, but I also replaced related parts that were worn or corroded. I also cleaned and disinfected everything in there while I had it apart because it was pretty nasty! Now it works like new.
Parts Used:
Dispenser Door Solenoid Assembly Door Recess Retainer Dispenser Housing Shield Dispenser Door Recess Crank Recess Door Spring SCREW
  • Wallace from Oxford, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 46 people found this instruction helpful.
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Both Slides Were Broken
I removed the shelf, unscrewed the slide rails and replaced them with new ones. I replaced the shelf, put the food back in and I was done. Thanks, john bowers
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • John from Charlotte, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
23 of 31 people found this instruction helpful.
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Tube feeding ice maker leaking.
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.
Parts Used:
Grommet / Tube Assembly
  • Richard from The Villages, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
23 of 31 people found this instruction helpful.
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Wouldn't defrost
Unplugged refrigerator, removed cover, defrosted with heat gun, replaced Defrost Thermostat, and replaced single element with double element Defrost Heater. All went very well with minimal difficulty, and instructions that accompanied parts along with the instructional video on your site, made the repair quite easy. The repair is going on the 4th week now, and no freeze up yet.
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat
  • Aaron from Walnut Ridge, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
20 of 22 people found this instruction helpful.
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
Parts Used:
Ice Maker
  • Gary from Glendale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
21 of 26 people found this instruction helpful.
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In-door water dispenser not working
Shut down water and electric to frig. Removed rear cover to access water valve (6 screws). Pulled off electric connectors from valve, removed water supply line (1/2" open end wrench), removed screw holding water valve to frig. bracket. Installed new valve, reverse procedure. Simple
Parts Used:
Water Inlet Valve
  • Anthony from Morrisville, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
21 of 26 people found this instruction helpful.
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Parts Used:
Micro Switch
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 45 people found this instruction helpful.
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water leaking from grommet tube assembly at back of fridge
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water supply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
Parts Used:
Grommet / Tube Assembly
  • Carlos from Whittier, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
22 of 30 people found this instruction helpful.
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Fan To Cool Condenser Not Working
1. Unplugged the refrigerator 2. Vacuum inside of dust 3. Unscrewed motor and fan 4. Replaced motor then fan 5. Plugged refrigerator bingo! :)
Parts Used:
Condenser Fan Motor Condenser Fans Blade Assembly
  • Wilbert from Fort Lauderdale, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
19 of 22 people found this instruction helpful.
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The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
Parts Used:
Light Switch
  • Jania from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 38 people found this instruction helpful.
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All Instructions for the GSS20IEPHWW
76 - 90 of 1754