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964132-1-S-GE-WR17X11457        -Helix
964132-1-S-GE-WR17X11457        -Helix 964132-2-S-GE-WR17X11457        -Helix 964132-3-S-GE-WR17X11457        -Helix https://www.partselect.com/Schematics/GE/00137807i06.gif

Helix

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$13.96
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS964132
Manufacturer Part Number WR17X11457
Manufactured by GE

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.

Questions & Answers

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.5 / 5.0, 3 reviews What's this?
1-3 of 3
 

28 of 34 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Wrench (Adjustable)
Customer: Michael from Surprise, AZ

Drive cup broke and helix cracked

Pulled Ice bin out and emptied ice out of bin. Removed 4 screws holding bin to frame and seperate bin from frame. Takeoff or loosen dispenser arm that has 1 screw holding it. On the sides in the front I pushed tabs in and pulled up on front auger/chip assembly area using two screwdrivers to hold tabs in. Pulling assembly up took a little pressure by hiting down on main ice bin to disengage and watching to see that tabs were also disengaged at same time. After that it was take c-clip off loosen nut and disassemble. You might want to draw a diagram as to how everything was in place or take a picture with your camera phone to make it alot easier for you to remember how everything went. Remove and Replace parts and assemble in reverse.Once you start to do it you'll see how it goes so easy, hopefully I didn't miss to many steps but if I did You'll see what needs to be done to go to the next step.

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17 of 24 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Terrence J from Wheatland, CA

Helix was free wheeling in the ice maker

Helix plate keyed hole was stripped keeping the helix from rotating with the auger. I bought an auger too, but didn't need it as the auger is a harder material than the helix plate and was not worn where the plate contacts it. TAKE PICTURES of the dispenser blades area before taking them off the auger shaft.

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7 of 14 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers
Customer: Loren from Massena, NY

Ice maker broken

I removed the 4 screws from the cradel then I wedged the tabs open on the unit and removed the main operating mechanism .Ithen removed the broken parts and reassembled the mechanism I put the unit back together in
reverse order. It works just fine.

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1-3 of 3

Model Cross Reference

This part works with the following models:

PartSelect Number: PS964132
Manufacturer Part Number: WR17X11457
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